OTC Process Lead

Morocco - Morocco

APM Terminals plays an important role in enabling the global Maersk Ocean and Logistics network as well as serving other Shipping Lines, Beneficial Cargo Owners, Freight Forwarders, intermodal logistics providers and integrating with a wide variety of local port authorities, customs and government bodies across our global network of transshipment, import and export gateway terminals.
In support of the broader Maersk strategy, we are accelerating the transformation of our business from a portfolio of independently operated terminals into a safer, better, bigger global terminals operator


We Offer


This is an exciting career opportunity in an international, challenging business setting known for diversity and high paced environment. You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognized, and well rewarded. 


Key responsibilities:


PROCESSES & STANDARDIZATION


Actively drive Standardization of the process domain across Terminals/entities within the region/site responsible. Always with a focus on End-to -End process optimization which also include x-functional work


Responsible to identify potential improvements for standardization, elimination and automation of the process steps, and improved quality of process output. Actively engage with BPEs and peers in ensuring that as APMT we achieve the standardization goals


Ensure Process Compliance and perform regular Gemba and process confirmations. Identify process gaps and support to bridge the deviations as per standard


Ensure that there is work instructions (L4) covering all steps of the processes and that they are fit for purpose. Work actively with the BPEs to improve.


Lead or participate in Kaizens to ensure that performance is improved or that process gaps are closed


Proactively propose improvements and efficiency enhancements to the processes


Work closely with the FPOs and BPEs to implement new processes, new standards and improvement initiatives Ensure that any exceptions to the standard processes are well documented and signed off


Responsible for ensuring that the execution team for respective domain is rightly staffed and that there is an efficiency as per yearly target in the execution team


Resolve ad hoc queries / request from Terminal HoFs


Financial statement review & clarification of concerns / queries from stakeholder for Revenue.


Provide justification on ICP gaps within group. Financial statement review & clarification of concerns / queries from stakeholder for Revenue.


Ensure Data governance rules are adopted, assess impact on local Data, create local instructions, SOPs related to Data, conduct PCs and provide improvement ideas


Responsible to submit local exceptions on Data, ensure proper local cross-functional alignment


PERFORMANCE MANAGEMENT & COMPLIANCE


Track operational metrics/KPIs that measures the success of the responsible domain Ensure maximum usage of digital cockpit for performance review


Owner of the process domains performance and responsible for swift taking actions where there is a risk for underperformance


Develop clear action plans and closely work with the execution team to improve the performance of operational metrices  


Provide continues feedback to the FPOs on potential gaps and risks in the process execution


Ensure that the internal controls and baseline controls are covered in the standard processes and that it’s clear on how to execute on them


Well versed and good understanding of group policies, guidelines, and control framework for adherence


Ensure that there is a strategic agenda for the year on how to improve execution for respective domain well linked to overall Finance Delivery Promise


CHANGE MANAGEMENT


Work closely with the execution team to identify opportunities to improve processes and reducing waste from existing process landscape according to the WoW10 governance model.  Drive best practice sharing within the process domain community.


Engages the minds and hearts of process users to contribute to improvements through Kaizens & Process Confirmations and feedback to respective domain FPO


Lead or participate in Kaizens (problem solving sessions) to ensure that performance is improved or that process gaps are closed


Responsible to test any new changes and to implement changes to process or systems coming from the FPOs


Take an active role as Key User and participate in community/network to where eg. questions about process and systems improvements are discussed


Take an active role in onboarding and training of employees working in the responsible domain.


Communicating/ creating awareness of the key changes within their domain


Bridging the gaps between Functional process leads in same domain, other Finance domains and other functions at local level


Who are we looking for:


  • Minimum 12-14 years’ experience in respective process domain. Chief Accountant/FNA Manager/Controller in respective functional area of expertise, preferable experience of at least 5 years.
  • Strong people leadership skills, experience leading leaders
  • Expert domain knowledge of respective processes
  • Excellent stakeholder management and collaboration skills
  • Experience in delivering results through others (both direct and indirect report)
  • Level-headed and effective at change management, capable of pushing back when appropriate and face resistance in a calm and respectful manner
  • Good English written and verbal communication, presentation, and facilitation skills

Success in this role will require the ability to find approaches to development that work at scale, across terminals/entities, and while generating commitment through influence rather than formal authority


#LI-KE1


Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.


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Post date: Today
Publisher: Bayt
Post date: Today
Publisher: Bayt