Job Summary Foundever is recruiting commercial customer service representatives in Casablanca. Job Description: Are you motivated by customer relations and want to work in a dynamic and people-oriented company? Foundever is recruiting Advisors for its Casanearshore site. Your mission: to provide comprehensive and quality support to customers while ensuring their satisfaction and loyalty. As an Advisor, you will be responsible for: - Receiving and managing inbound customer calls, - Listening, diagnosing needs, and providing precise, adapted solutions, - Proposing additional sales in response to requests, - Applying established processes and mastering internal tools, - Communicating any useful information to improve service quality, - Achieving and exceeding set qualitative and quantitative objectives.
Desired Candidate Profile
Profile Required: We are looking for motivated and attentive candidates, who have: - A Bac level or higher, - An excellent level of French, both oral and written, - A strong sense of customer service and commercial acumen, - Good command of IT tools, - Punctuality, regularity, and a sense of commitment.