• We are looking for a professional to join our reservations team.

Duties & Responsibilities:

• Reply to queries, calculation, work with reservation system, entering contracts and special offers to the system
• Cross check all the contracts are entered into reservations system correctly and add markups before verifying by the accounts team
• Update agents with special offers received from resorts
• Track agents production, make sales calls
• Managing and coordinating efficient and effective sales plan.
• Arranging & Coordinating FAM (Familiarization) trips to hotels/resorts upon request by partners
• Participation on webinars, marketing activities

Skills & Abilities:

• Skills at reservations and sales of tourism products
• Ability to work with people and deal with stressful situations
• Strong character, emotionally stable, self-motivated, enthusiastic, creative, proactive, positive team player, respectful to colleagues
• Good communication skills in order to build close relations with agents and hotel's management
• Fluent English and fluent Russian (both speaking and writing)
• Business lettering skills
• Negotiation skills
• Computer skills: Windows, Microsoft Office, MS Excel, Internet Explorer, Outlook, PowerPoint, MS Word. Reservations/booking systems
• Special requirement: your international passport should be valid as minimum for 2,5 years

Qualifications:

• Degree or equivalent in tourism
• As minimum, 3 years experience in the travel field (travel company)