Are you interested in working with communities delivering exceptional experiences? Would you describe yourself as a highly structured individual with fast learning abilities?  Are you highly collaborative with a knack for thriving in cross-functional duties? Does the prospect of supporting the development of a large-scale, highly innovative enterprise excite you?

Sounds exciting? Read on …

ABOUT US

Africa has an untapped talent pool that is increasing exponentially, with a projected workforce that will exceed India and China by 2035 Fuelled by this, our mission is to create work opportunities for millions of Africa’s youth and solve the world’s shortage of technology talent. 

Our company SAND has 170+ staff members from 30+ countries with plans to acquire several companies around the world to become a multi-billion dollar global technology services provider that employs over 100K employees across the globe.

We have 3 brands represented in our ecosystem:

• With ALX, we are building the fastest-growing pool of technology talent in the world, training young talent across Software Engineering, Cloud Computing, Data Science and Salesforce. We are shaping the next generation of software engineers in over 60 countries. 
• Through our talent agent, The Room, we are creating a community (43+ countries represented to date) for the World’s top tech talent sparking transformative careers by connecting top technology talent with extraordinary opportunities for impact. 
• Through Sand Technologies we support enterprises and  scale-ups around the world to develop world class technology products, build great technology teams, generate more revenue, and deliver outstanding customer experience. Our clients include one of the largest cloud computing providers in the world as well as Bestseller A/S (Denmark), Create Prime (New Zealand), Stanbic Bank (Kenya), and Tamara (Dubai). 

With varying levels of expertise in software development, data, cloud, machine learning, artificial intelligence, UX design, web development, etc, we providing unparalleled opportunities to technology talent worldwide while reshaping industries, disrupting traditional business models, and creating new opportunities for innovation and growth.

We do hard things!

ABOUT THE CASABLANCA TEAM

Our Team Ethos:

• Fun & Focused : Work hard, play hard is our mantra. Our team combines a love for fun with a commitment to excellence.
• Unwavering Dedication : We believe in going the extra mile. Settling for less isn’t in our vocabulary.
• Humble Yet Bold : We approach challenges with humility but tackle them with bold confidence.
• Family Spirit : Doing hard things is our forte, and we do it with a family-like bond.

Why Join Us:

• Impactful Work : Make a real difference in the lives of young African tech enthusiasts.
• Growth Opportunities : Thrive in an environment that values personal and professional growth.
• Inclusive Culture : Be part of a diverse team that respects and celebrates differences.

ALX trains high-performing young talent in our various tech programs and fosters a thriving community that catalyzes transformative shared experiences among this talent. We offer both fully online programs as well as blended programs that combine online course content with in-person, on-site learning. This includes peer-to-peer support, in-person assignments, group work, technical mentorship, and events. This blended approach is expected to lead to better learning outcomes and stronger relationships among learners. For the moment, ALX has a tech hub in Casablanca and plans to have its own tech hubs in multiple cities next year.

In this role, you will work closely with the Learning Community Experience team in 4 essential functions: Learner support, content creation, community moderation, & event management. As the Learning Community Experience Intern, you are joining the team full-time to help build and maintain a highly engaged and satisfied community that accelerates the career development of our participants. 

The Learning Community Experience Coordinator’s responsibilities will include but are not limited to:

• Learner Support: Provide a basic level of customer support to all learners.
• Content Creation: Developing engaging content for the fellows on and off social media. 
• Engagement: Creatively amplifying engagement prompts increasing participation on our community platform. 
• Event experience design: Supporting the Learning Community Experience team in rolling out program events. 
• Community moderation: Monitoring conversations held in participant channels and in-person ensuring that all engagements are in line with our community code of conduct.

• Strong relationship builder with excellent communication and writing skills.
• Great customer service & support skills.
• You embody our Chair values of Courage, Humility, Adventure, Initiative, and Resilience.
• Interpersonal skills: You can work well with others.
• Past experience participating in our programs (career catalyst, virtual assistant, financial planning programs, etc) is a plus.
• Innovativeness and creativity: You have a tendency to use your imagination to create or introduce something new or different in any situation.
• Humility and openness to feedback: You are always looking to learn and have an insatiable curiosity and hunger to grow.