Sales Support Job Description
At Alizés Private, we design unique, tailor-made luxury travel experiences with a focus on the WOW factor! Creativity, passion, and proactivity define us as we craft unforgettable journeys. Our agency has become a global reference in the luxury travel industry, delivering excellence and emotional connections.
We are seeking a motivated, detail-oriented individual to join our team in Marrakech as a Sales Support Specialist. This key role provides critical support ensuring seamless operations and exceptional service to our clients and partners.
Missions and ResponsibilitiesAs a part of the Alizés Private team, you will:
- Coordinate with suppliers, hotels, and travel partners to secure reservations, confirmations, and necessary documentation for clients.
- Maintain an accurate partner database and update destination knowledge banks, including images and relevant information.
- Process bookings, payments, and invoices while ensuring compliance with company policies.
- Resolve booking issues or changes to travel arrangements, maintaining a solutions-oriented approach.
- Contribute to sales targets by providing operational support and ensuring client satisfaction throughout the booking process.
Skills and QualificationsTo excel in this role, you should have:
- Post-high school degree in Sales, Hospitality, Tourism, or a related field.
- Previous experience in a sales support or customer service role, preferably in the travel industry.
- Understanding of the luxury industry and high-end clientele expectations.
- Exceptional communication skills in English (written and verbal).
- Strong organizational skills with a proven ability to balance multiple assignments and adapt to changing priorities.
- Technical proficiency in Microsoft Office (Word, Excel, Outlook).
- Attention to detail and accuracy in handling administrative tasks.
Job Type: Full-time, based in our amazing office in Marrakech.
Join Alizés Private to support extraordinary journeys and contribute to redefining luxury travel in Morocco!