Job Description

Roles & Responsibilities

Job Description

YOUR MISSION

The way we manage our company is built on the belief that, by giving a WOW service to our partners, we will be able to change the on-demand delivery market. How are we doing this? By paying attention to small details. Glovo is a hyper-local marketplace featuring the most trendy places in each city and delivers their products in less than 30 mins. As a Senior Account Manager, you will play a key role in developing the food business with top partners in Morocco.

THE JOURNEY

• Own strategic partner relationships end to end, including understanding P&L tracking, managing deep product integrations, leading co-marketing efforts to drive awareness and activation, and ensure operational excellence.
• Onboard new partners on our platform by providing them all the necessary tools and information to start working.
• Be responsible for our partners business performance, analyze their main KPIs and ensure growth MoM.
• Tracking and reporting of performance metrics.
• Lead partnership renegotiations to establish a strong working collaboration grounded on sustainable economics for both parties.
• Get feedback from our partners and translate it into product, marketing and operations improvement.
• Prepare reports and dashboards to present to partners and use as a source of operational improvements.
• Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference.

Desired Candidate Profile

Qualifications

• 3+ years of experience in Account Management, Business Consultant and/or Past Entrepreneurial experience
• You find smart and elegant solutions to complex and multi-disciplinary challenges with a great critical-thinking
• The skills to manage the big picture and the smallest details. You're always on top of your deadlines and you demonstrate to be an organization freak!
• You've got a good judgment and assertiveness and own up to your mistakes facing any situation with an optimistic approach
• You re an owner, you have a natural bias for action, always pushing for things to happen, objective and deadline oriented with a hands-on spirit
• Ability to comfortably work in a high growth and high-performance company with a fast pace.
• Problem solver, data-driven with an analytical approach
• Strong Commercial, Communication, Interpersonal, and Project management skills
• English is mandatory, along with French & Arabic.