Job Description
Roles & Responsibilities
Description of the post To support the development of our activities and strengthen our team, we are looking for a Billing and Collection Officer on a fixed-term contract of 4 to 6 months. Reporting to the billing and collection teams, you will be responsible for managing customer billing, monitoring payments, and collection actions, in collaboration with operational teams and contacts based in France.
Your missions
Billing
- Prepare and carry out customer billing.
- Control monthly billing.
- Ensure follow-up of issued invoices.
- Manage customer account openings.
- Process customer requests related to billing.
- Ensure reconciliation of customer payments.
- Participate in administrative tasks and documentary filing.
Collection
- Ensure follow-up and reminders for unpaid invoices.
- Negotiate payment promises.
- Identify risks of non-payment and alert relevant contacts.
- Monitor receipts and process payment anomalies.
- Participate in dispute resolution in collaboration with operational teams.
- Prepare contentious files.
- Ensure regular reporting of activity.
- Develop a relationship of trust with customers and contribute to the improvement of collection performance.
Desired Candidate Profile
Profile sought
- Bac+2 in Management, Accounting, Finance or equivalent.
- Previous experience in billing, collection, or accounts receivable is desired.
- Good command of the Microsoft Office Suite, particularly Excel.
- Financial knowledge appreciated.
- Good level of French.
- Professional level of English appreciated.
Skills
- Rigor and organizational skills.
- Responsiveness and autonomy.
- Communication and customer service skills.
- Team spirit.
- Negotiation skills.
- Proactive attitude.
- Versatility and adaptability.