Job Description

Roles & Responsibilities

This role will be the key to a successful startup program. You will be responsible for the daily success of the program creating a positive experience for all participants. Responsibilities will range from community management to logistical support. You will report to the Program Director responsible for the overall program and account management. You will be responsible for performing administrative duties, as well as support with events and management. You will also drive the operations and administrative tasks related to the financial instruments available to the startups for our programs, such as grants, living stipends, and honor loans. You will be expected to be available at all program stages and virtual/physical event times scheduled for the duration of the program. The position is based in Casablanca, Morocco. We are looking for a candidate to start in Q3 2026

Scope Statement

• Carry day to day responsibility over the success of a startup program. Responsibilities range from community management to logistical and administrative support for both in person and virtual events.

Key Responsibilities:

• Proactively serve as the first level of support for program applicant questions and inquiries that require local knowledge.
• Lead the logistics and operational preparations for events, working with various stakeholders as needed (startups, partners and vendors, etc).
• Manage weekly cohort communications
• Provide support to the Program Manager and Program Director in all aspects of the program, participating in weekly syncs with the programs team.
• Track and follow up on the disbursement of financial instruments by ensuring beneficiary files are complete, deadlines are met, and disbursement records are up to date.
• Monitor schedules across cohorts, flagging delays, and guaranteeing adherence to timelines.
• Gather, consolidate, and organize the data required for periodic reporting including program KPIs, startup progress metrics, and cohort-level performance indicators.
• Serve as the operational liaison between the program team and the accounting/legal teams for all document submissions, compliance checks, and reporting deliverables.

Desired Candidate Profile

• Be one of the most organized people you know
• Exceptional attention to detail
• Excellent written and verbal communication skills
• Ability to work in a fast-paced, rapidly changing environment under pressure
• Global & cultural awareness, and excited about working in a diverse environment with different types of people from around the world speaking different languages
• Self-starter & prioritize to get tasks done efficiently
• Passionate about startups
• Work authorization in Morocco
• Experience working on, with, or for startups
• Experience with budgeting and reporting
• Familiarity with cross-cultural business
• Knowledge of the startup ecosystem in Morocco