Job description

Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What You'll Do
Learning & Capability Building

• Administer the SABA / LMS platform: keep learning content up to date, manage enrolments, and maintain accurate learner access.
• Track the follow-up of individual training and development action plans defined after career/performance discussions, ensuring records and next steps are accurately maintained.
• Own the reporting and tracking of mandatory and local trainings, in close coordination with the Core HR Manager.
• Administer and analyze training feedback, and help translate insights into concrete improvements to the learning offer.
• Coordinate training communications: announcements, reminders, and supporting materials for local sessions.
• Contribute to the operational delivery of regional trainings organized locally, ensuring smooth day-to-day execution.
• Provide logistical support for local trainings: scheduling, room bookings, trainer coordination, and preparation of materials.
• Coordinate with the Africa L&D team and international colleagues to align local delivery with regional and global initiatives.
• Support the roll-out of global Learning & Capability Building action plans, adapting them to fit our local priorities.
• Help build and animate our pool of trainers: create connections with potential trainers, encourage their engagement, and contribute to initiatives that recognize their contribution.
• Administer and maintain training tracking and monitoring platforms, ensuring accurate and up-to-date records.
• Track the local Learning & Capability Building budget, following up on vendor invoices and costs for local trainings.
• Maintain Learning & Capability Building KPIs and dashboards, such as completion and participation rates, to inform decisions.
• Manage the process for external training requests: collect requests, coordinate approvals, and track follow-up.

• Work in close, day-to-day coordination with the colleague in charge of onboarding and integration, to ensure a coherent Learning & Capability Building journey for new joiners.
• Share relevant updates and materials to support onboarding sessions when needed.

• Beyond Learning & Capability Building, you will be a versatile contributor to the Core HR team, lending your support on initiatives such as employee experience and programs, internal communication, affiliation, or office life as priorities evolve.
• Support the Core HR Manager on day-to-day operational tasks across the broader HR scope, as needed.
• Help prepare materials, reports, and dashboards for HR-related meetings.

•     Strong organizational and execution skills: you handle multiple priorities with ease, plan ahead, and ensure every detail is in place — from training logistics to onboarding setup
•     Operational excellence: you are hands-on, efficient, and reliable in managing logistics (room bookings, calendar coordination, IT requests, vendor follow-up, catering, etc.)
•     Excellent written and verbal communication skills, with the ability to engage with diverse stakeholders including senior leaders, trainers, new hires, and vendors
•     Ability to coordinate and run events end-to-end — whether it is a Welcome Week, an internal training, or a team celebration — always ensuring smooth execution and great experience
•      High attention to detail and accuracy: you take pride in doing things right the first time, and in maintaining clear documentation and processes
•     Strong sense of ownership: you follow through, proactively identify what needs to be done, and take initiative to improve how things are run
•      Comfortable with internal tools and platforms, and eager to learn and optimize them to support smoother operations.
•      Collaborative and service-minded: you enjoy being a go-to person, supporting others, and creating a positive, inclusive employee experience.
•     Resilient and resourceful: you stay calm when plans change, ask for help when needed, and always find a way to get things done.
•    Genuine enjoyment of connecting with people: you are comfortable initiating relationships, building your network, and using your influence to bring others on board (for example, to help grow our pool of trainers).