YOUR RESPONSIBILITIES: Act as the first-level point of contact for update-related issues identified during modernization activities. Ensure that established processes and procedures are correctly followed. Verify that update teams are using the appropriate tools, software, and methodologies. Analyze reported issues and determine whether escalation to the FL Referent is required for further investigation. Manage and monitor modernization tickets within the assigned perimeter, including software updates, issue analysis, and task assignment. Prepare and distribute daily operational reports and summaries, including status updates, tags, and key performance indicators. Maintain a comprehensive overview of modernization team performance, highlighting efficiency, challenges, and operational risks both within and outside the team. Issue flash communications and operational alerts when required. Coordinate and facilitate communication between the modernization team and the GV team. Provide operational support to ensure timely resolution of update-related issues. YOUR PROFILE: Engineering degree in Electronics or Embedded Systems . Minimum 2 year of experience in a similar role, ideally within the automotive industry. Strong analytical and troubleshooting skills.Excellent organizational skills and attention to detail. Ability to manage multiple priorities in a fast-paced environment. Strong communication and stakeholder management skills. Experience working with ticket management systems and reporting tools is an advantage. Team-oriented mindset with a proactive approach to problem-solving. 

Desired Candidate Profile

YOUR PROFILE:

Engineering degree in Electronics or Embedded Systems . Minimum 2 year of experience in a similar role, ideally within the automotive industry. Strong analytical and troubleshooting skills.Excellent organizational skills and attention to detail. Ability to manage multiple priorities in a fast-paced environment. Strong communication and stakeholder management skills. Experience working with ticket management systems and reporting tools is an advantage. Team-oriented mindset with a proactive approach to problem-solving. Willingness to travel frequently across multiple sites. Strong organizational skills, autonomy, and a rigorous, analytical mindset. Position based in Kenitra . Valid Category B driving license required.