The Scrum Master supports the Client & Market development teams (Retail, E-commerce, Client Engagement, Customer Services, Omnichannel) in implementing Agile methodologies and the Scrum framework. They facilitate team organization and collaboration to ensure the continuous delivery of business value, while guaranteeing adherence to Agile best practices. This role is performed in an international environment, with teams distributed across multiple countries and time zones.

Agile facilitation and team coaching

• Supporting teams in the application of Agile values ​​and principles.
• Promote self-organization and continuous improvement.
• Train and support team members on Scrum practices.
• Ensure compliance with the Definition of Ready, Definition of Done and Working Agreements.

Scrum ceremony organization

• Organize and lead Agile ceremonies: Daily Stand-up Sprint Planning Backlog Refinement Sprint Review Sprint Retrospective
• To ensure the proper preparation and smooth running of these rituals.

Backlog management and planning

• Supporting the Product Owner and Tech Team Lead in managing and prioritizing the backlog.
• Ensure that the backlog is clear, prioritized and ready for sprints.
• Contribute to release planning and the definition of the delivery scope.

Agile Performance Monitoring

• Monitor Agile indicators (velocity, burndown chart, sprint progress).
• Analyze performance and identify areas for improvement.
• Ensure transparency regarding the progress of the work.

Obstacle management and coordination

• Identify and remove the obstacles blocking the team.
• Protect the team from external interruptions or demands.
• Promote communication between teams and stakeholders.
• Participate in Scrum of Scrums to ensure coordination between teams.

Contribution to the Agile community

• Participate in the company's Agile communities of practice.
• Contribute to the improvement of Agile methods and processes.
• Supporting the preparation of the Quarterly Alignment Days.

Desired Candidate Profile

Qualifications

Master's degree in computer science with 3 years of experience as a Scrum Master in software projects.

Experience in large-scale e-commerce or digital projects.

Experience in international and distributed environments.

Required skills

• Mastery of Scrum, Kanban and Agile methodologies.
• Knowledge of Agile engineering practices (CI/CD, TDD, ATDD).
• Excellent skills in facilitation, coaching and conflict resolution.
• Ability to communicate with technical and professional teams.
• JIRA tools, Confluence, Bitbucket (approx. ci)

Strengths

• Technical background or experience as a Software Engineer.
• Experience in project management or team coordination.
• Knowledge of Release Management