Job Description
Roles & Responsibilities
Who are we? Concentrix is an international company present in more than 70 countries. We excel in improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.
Your mission as a Tele-sales Customer Advisor
As a Tele-sales Customer Advisor, you will play an essential role:
By promoting our clients' products or services: Identify and accurately respond to customer needs to offer them tailor-made solutions.
By negotiating and retaining: Turn every interaction into an opportunity, close sales and build lasting relationships.
By boosting collective performance: Share your ideas and actively contribute to the continuous optimization of our processes.
Desired Candidate Profile
- We are looking for talents who:
- Perfectly master French, both written and spoken.
- Possess excellent communication skills, are organized, autonomous, and adopt a positive attitude.
- Master digital tools and show natural curiosity to adopt new technologies.
- Enthusiastically take on challenges and are passionate about customer satisfaction.