Job description

Company culture :

ELOAN stands out for a culture strongly focused on performance and competitiveness, where ambition, challenge and the achievement of measurable objectives are key drivers. This dynamic is almost equally complemented by a collaborative culture, emphasizing people, trust and empowerment, supported by close and supportive management. A solid organizational dimension structures the overall environment, ensuring process rigor, reliability and operational efficiency. Innovation, however, plays a very limited role and remains marginal within the company’s overall culture.

Job description

We are looking for a Borrower's Insurance Advisor to strengthen our team.
The position focuses on the management and administrative follow-up of borrower's insurance files, with a strong customer relations aspect.

Your tasks:

• Contact clients to complete and follow up on their borrower's insurance files
• Collect and verify all information and documents needed to validate contracts
• Ensure the administrative follow-up of files until final validation
• Make necessary follow-ups with clients and partners
• Support clients throughout the process with professionalism and responsiveness
• Ensure the accuracy and quality of the information processed
• Provide regular reporting on the progress of files

• Profile sought
• Bachelor's degree (Bac+3) or higher
• Previous experience in insurance or administrative management is a plus
• Excellent command of the French language, both spoken and written (required)
• Good interpersonal skills and a sense of customer service
• Rigor, organization, and attention to detail
• Ability to manage multiple files simultaneously
• Proficiency in office software
• Experience in borrower's insurance is an additional asset
• Social benefits and more

What we offer:

• Fixed salary + variable bonuses
• Complete training for rapid skill development
• Fixed hours and sedentary position: good work-life balance
• Ramadan basket & Eid al-Adha bonuses
• Agreements with banks, opticians, hospitals, doctors, hotels, and gyms
• Health insurance 100% covered by the employer
• CIMR (Moroccan Interprofessional Retirement Fund)
• Salary advance
• Several other social benefits