Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A breath of fresh air on the oceanfront, Four Seasons Hotel Casablanca offers a sleek resort-inspired escape – just 10 minutes from the busy city center and business district. Discover this intimately scaled enclave, where 186 ultra-spacious guest rooms, including 29 suites, welcome with contemporary Moroccan elegance. Experience the vibrant social scene with four options for ocean-view dining and drinks, or relax in the outdoor pool and the club-like spa and fitness center. For business and social events, host up to 700 guests in the ballroom and seven function rooms. With the arrival of Four Seasons, the White City is discovering the glamour of an oceanfront lifestyle.

Four Seasons Casablanca is looking for People and Culture Supervisorwho shares a passion for excellence and who infuses enthusiasm into everything he / she does.

Work on a team built on mutual respect, collaboration, excellent service and passion. Four Seasons Hotel Provides employees with same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.

JOB FUNCTIONS:

• The ability to treat all employees in a friendly and courteous manner the employees are our guests.
• The ability to process confidential information without compromising the nature of the material or information.
• The ability to answer telephone calls (keeping with Four Seasons Regent standards), offering information, verifying present/past employment & handling personal calls for employees.
• The ability to greet applicants and employees and handle all questions in a friendly manner.
• The ability to screen applicants, do reference checks, forward applications to Department Heads and Division Heads, mail form letters, process new hires, and complete new hire files.
• The ability to process PSAs, including completing, distributing and filing. All PSAs should be delivered in a confidential envelope when routing.
• The ability to generate and distribute all monthly reports including overdue performance reviews, birthday, MSDS training, new hire, and termination lists.
• The ability to maintain the cleanliness of the office and order supplies when necessary.
• The ability to handle employee comp room requests, educational reimbursement submittals, name tag orders, disbursement of medical and dental forms
• The ability to update and maintain the hotel's bulletin boards.
• The ability to distribute any literature, forms, prizes, cards, etc. to employees when necessary.
• The ability to distribute any literature, forms, prizes, cards, etc. to employees when necessary.
• The ability to possess a high level of professionalism and integrity while maintaining the confidentiality of the office.
• The ability to respond properly in any hotel emergency or safety situation
• The ability to perform other tasks or projects as assigned by hotel management and staff.
• The ability to maintain files of qualified applicants for future positions including logging of applicants and no thanks letters.
• The ability to ensure all newly hired employees are correctly processed (orientation, payroll, references checked, offer letters etc.).
• The ability to ensure the coordination with the cafeteria team and tha the area is clean and well decorated during holidays and special events.
• The ability to ensure that the employee locker room is clean and orderly.

QUALIFICATION REQUIREMENTS:

• Reading, writing and oral proficiency in the English language.
• Degree of HR studies.
• Experience in a luxury brands is a plus.

​

Due to the local work permit policy in the country, we are looking only for candidates with a valid Moroccan Work Permit.

Learn more about what is like to work at Four Seasons – Visit us:

https://jobs.fourseasons.com

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/Fourseasonsjobs

https://twitter.com/FourSeasonsJobs