Main mission: The Credit and Collections Manager is responsible for monitoring, controlling, and collecting the establishment's receivables. They ensure the reliability of customer accounts, compliance with credit terms and payment deadlines, while contributing to the management of the hotel's financial risk.

Main responsibilities

• Ensure daily monitoring of debit accounts and ensure their regularization within the given deadlines.
• Check the conformity of invoices, supporting documents and billing conditions.
• Follow up with clients and monitor payment commitments.
• Identify overdue receivables and implement appropriate recovery actions.
• Ensure the matching and reconciliation of customer accounts.
• Analyze discrepancies, anomalies or disputes related to invoices and coordinate their resolution with the relevant departments.
• Collaborate closely with the Finance, Commercial, Reservations, Reception and Sales teams to ensure effective account monitoring.
• Prepare statements of receivables, collection reports and performance indicators for Management.
• Ensure compliance with internal procedures relating to credit, invoicing and debt collection.
• Participate in the prevention of risks related to receivables and contribute to the continuous improvement of credit management processes.
• Maintain professional and constructive communication with the establishment's clients and partners.

Desired Candidate Profile

Qualifications

• Advanced degree in Finance, Accounting, Management or a similar field.
• Experience in a similar role, ideally in the hotel industry.
• Good command of invoicing, accounts receivable and debt collection processes.
• Rigour, organizational skills and analytical ability.
• Excellent interpersonal skills and communication skills.
• Ability to work collaboratively with different departments.
• Proficiency in computer tools and hotel/financial management systems.