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Client Advisor - Casablanca - Casablanca

Published on 2024-01-25 Employment type Part time Contract type Permanent Job Country/Region/City Casablanca, Marrakech-Safi, Morocco
THE LOUIS VUITTON PROMISE
“Whoever you are, whatever the purpose of your visit, I will cherish our time together.
I will dare to discover who you are and encourage you to be true to yourself.
You will trust me as your personal advisor.
We will build a genuine relationship over time.
Every time you come to Louis Vuitton, you will leave feeling enriched!”
OVERALL MISSION
We currently have vacancies for Client Advisors in our prestigious Casablanca store.
As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise.
You will strive to discover your Clients and their every need, and to guide them across the Brand.
You will proactively reach out to your Clients in order to achieve individual and team goals.
DUTIES & RESPONSIBILITIES
•Drive and achieve individual and team objectives and be accountable for sales results
•Welcome every Client and provide the best Client experience
•Advise Clients across the Brand and all product categories
•Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty
•Perform as a team-player, participate in all activities contributing to the overall objectives of the store
•Learn and master Brand and product knowledge
•Respect Louis Vuitton Brand standards in terms of grooming and behavior
•Follow the company’s policies and procedures

EXPECTED ATTITUDES & SKILLS

Curiosity Empathy Agility (retail is a fast paced environment, we need people who manage well unforeseen situations with our client’s). Commercial Mindset Passion for the brand Professional Attitude Responsibility & Ownership

REQUIRED EXPERIENCE

Proficient English and French (Any other languages, in particular Arabic and Chinese are an advantage).* A previous background in retail or hospitality and luxury is not mandatory, but will be positively considered