Job description
Company culture :
Cnexia is driven by a culture strongly focused on performance and competitiveness, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a collaborative dimension, promoting trust, teamwork and close managerial support. It also integrates an innovation component that encourages initiative, adaptability and experimentation. Finally, a structured organizational culture underpins the whole by ensuring process rigor, reliability and operational efficiency.
Job : -Conduct outbound calls to prospective and existing customers-Promote telecom products (mobile plans, internet packages, add-ons, upgrades)-Identify customer needs and recommend suitable solutions-Achieve and exceed sales targets and KPIs-Handle objections effectively and close sales-Update customer records accurately in the CRM system-Ensure a high level of customer satisfaction and professionalism-Follow up on leads and maintain a strong sales pipeline-Stay up to date with product knowledge and market trends
Required profile :
-Conduct outbound calls to prospective and existing customers
-Promote telecom products (mobile plans, internet packages, add-ons, upgrades)
-Identify customer needs and recommend suitable solutions
-Achieve and exceed sales targets and KPIs
-Handle objections effectively and close sales
-Update customer records accurately in the CRM system
-Ensure a high level of customer satisfaction and professionalism
-Follow up on leads and maintain a strong sales pipeline
-Stay up to date with product knowledge and market trends