Job Description

Roles & Responsibilities

Ensure the rigorous and confidential management of the hotel's cash operations, in compliance with internal procedures and luxury hotel standards, while guaranteeing a fluid, elegant, and impeccable customer experience.

Record and collect customer payments (cash, credit cards, checks, transfers, deferred payments)

Ensure the opening, closing, and daily reconciliation of the cash register

Verify the conformity of invoices and payment methods

Manage foreign currencies according to current procedures

Welcome and assist customers with courtesy, discretion, and professionalism

Answer billing-related questions with clarity and elegance

Manage sensitive situations or complaints with diplomacy

Strictly apply financial and security procedures

Ensure the confidentiality of customer and financial information

Report any anomaly or cash discrepancy

Desired Candidate Profile

• Accounting, management, or hotel management training appreciated
• Equivalent experience accepted
• Experience as a cashier, ideally in luxury hotels or high-end environments, is preferred
• Knowledge of cash register systems and hotel software (PMS)
• Excellent rigor and organizational skills
• Comfort with numbers and computer tools
• Mastery of cash register and billing procedures
• Good stress management and prioritization skills