Job description

Company culture :

HUIR – International University Hospital of Rabat operates within a predominantly collaborative culture, where people, trust, and teamwork are central to daily practices. The hospital promotes a close and supportive management style focused on empowerment, guidance, and collective commitment. This collaborative foundation is reinforced by a strong innovation dimension, encouraging initiative, experimentation, and continuous improvement. It is supported by structured processes ensuring reliability and efficiency, while competitive dynamics play a clearly secondary role.

Reporting to the Directorate of Medical Affairs, the Head of Pole Development and Organization will support the structuring and operational deployment of the medical, surgical, medico-technical, and outpatient poles of the Rabat International University Hospital.

They will contribute to the design of medical-nursing organizations, the formalization of patient pathways, and the coordination of cross-functional projects related to the opening and ramp-up of the institution. They will act as an interface with medical, nursing, administrative teams, and support directorates to ensure coherent, smooth, and appropriate organizations aligned with HUIR's ambitions.

Responsibilities:

Participate in the structuring and development of medical poles:

• Contribute to defining the target organization of medical, surgical, medico-technical, and outpatient poles.
• Formalize activity scopes, responsibilities, operating procedures, and interfaces between poles.
• Support the structuring of medical specialties in line with the institution's medical project.
• Participate in identifying priority activities for development according to HUIR's medical strategy.
• Contribute to defining the governance models for the poles: meetings, decision-making processes, reporting, and monitoring indicators.
• Oversee action plans related to the launch, development, and ramp-up of the poles.
• Prepare meetings with medical directors, practitioners, nursing teams, and support directorates.

Participate in the design and optimization of medical-nursing organizations:

• Contribute to designing the organizational models of the poles in conjunction with the Directorate of Medical Affairs, the Nursing Directorate, and relevant directorates.
• Analyze the alignment between activity needs, medical resources, and paramedical resources.
• Identify the organizational needs necessary for the smooth operation and ramp-up of the poles.
• Optimize care pathways, patient flows, and operational interfaces.
• Contribute to formalizing procedures, operating methods, and support materials necessary for pole organization.
• Propose improvement actions to enhance the fluidity, quality, and efficiency of medical-nursing organizations.
• Alert the Directorate of Medical Affairs about organizational risks, bottlenecks, and necessary decisions.

Contribute to the organization of patient pathways:

• Participate in defining and formalizing patient pathways by specialty, service line, or pole, in close collaboration with the Nursing Directorate.
• Identify critical interfaces between consultations, admissions, hospitalization, outpatient care, operating rooms, medico-technical platforms, billing, and patient discharge.
• Improve pathways in coordination with medical, nursing, administrative, and support teams.
• Identify risks that could impact the quality, safety of care, or continuity of treatment.
• Contribute to implementing a patient-centered organization that meets the institution's quality standards.

Ensure cross-functional coordination of projects related to the poles:

• Monitor the progress of projects related to the opening, structuring, and ramp-up of the poles.
• Prepare, organize, and participate in cross-functional working meetings.
• Formalize minutes, decisions, action plans, assigned responsible parties, and deadlines.
• Ensure follow-up on commitments made with various stakeholders and facilitate the resolution of bottlenecks.

• Master's degree (Bac +5) in healthcare management, hospital administration, public health, care organization, project management, or equivalent.
• Proven experience of at least 3 years in a healthcare facility, medical department, hospital project management, or care organization.
• Good knowledge of the functioning of healthcare and hospital structures in Morocco.
• Good understanding of issues related to HIS (Hospital Information System), quality, admissions, billing, and medico-economic interfaces.
• Proficiency in project management principles, cross-functional coordination, and change management.
• Analytical, synthesis, and formalization skills.
• Proficiency in basic office software, especially Word, Excel, and PowerPoint.
• Rigor, methodology, sense of priorities, and autonomy.
• Strong interpersonal skills with medical, paramedical, administrative, and institutional stakeholders.