Arrow Enterprise Computing Solutions, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions. As part of its growth, Arrow ECS is strengthening its teams and is looking for a Business Development Manager. We are seeking an experienced and results-driven Manager to lead our global Lead Generation team. This role is responsible for driving pipeline growth by ensuring effective conversion of Marketing Qualified Leads (MQLs) into Sales Qualified Leads (SQLs), while building scalable processes, ensuring data accuracy, and aligning closely with Sales and Marketing teams across regions.

Key Responsibilities

• Lead, coach, and develop a global team of Lead Generation Specialists / SDRs focused on MQL to SQL conversion
• Define and implement strategies to improve lead qualification, conversion rates, and pipeline generation
• Own and optimize the end to end MQL to SQL process ensuring consistency across regions
• Partner closely with Marketing to align on campaign performance, lead quality, and targeting strategies
• Collaborate with Sales leadership to ensure smooth handoff of SQLs and strong pipeline conversion
• Monitor and report on key performance metrics (conversion rates, pipeline value, speed to lead, activity levels)
• Establish and enforce best practices in CRM usage (e.g., Salesforce), data hygiene, and reporting
• Drive continuous improvement through process optimization, training, and performance management

What is in it for you?

Full Permanent contract, Social advantages: CNSS, CIMR, Health insurance, Very good working atmosphere in a team of passionate collaborators, Work culture where you can make an impact, Dynamic environment with a friendly work atmosphere, Interesting career development opportunities in a quickly growing environment, Working within an international organization, recognized worldwide in its sector.

Do you see yourself as our future colleague? If yes send us your application. #LI-HL1

Desired Candidate Profile

4+ years of experience in Inside Sales, Lead Generation, or Business Development within the IT/Tech industry

Proven experience managing and scaling high-performing sales development or lead generation teams

Strong track record of improving MQL to SQL conversion and generating qualified pipeline

Deep understanding of B2B sales cycles, particularly in IT solutions or services

Experience working in a global or multi-regional environment

Strong analytical skills with the ability to interpret data and drive decisions

Excellent leadership, communication, and stakeholder management skills

Fluent in English & French ( additional languages are a plus)