Company Description: An iconic landmark of the Moroccan capital, the Sofitel Rabat Jardin des Roses embodies French elegance enhanced by the Moroccan art of living. Nestled in the heart of 8 hectares of lush gardens, the hotel offers an inspiring environment where hospitality, culture, and excellence converge. Featuring recently renovated rooms and suites, several restaurants with diverse culinary experiences, an exceptional spa with a heated indoor pool, sports facilities, and prestigious event spaces, the Sofitel Rabat Jardin des Roses welcomes a discerning international clientele, both leisure and corporate. Joining the Sofitel Rabat Jardin des Roses means becoming part of a family where a passion for service, refined relationships, and a strong team spirit shape every experience. Guided by the values of the Accor group, our establishment values talent, encourages professional development and cultivates an inspiring, multicultural and deeply human work environment.
Job Description: Our establishment, renowned for its timeless elegance, personalized service, and exquisitely refined customer experience, is seeking a Sales Director who embodies excellence and elevates our vision to the next level. We are looking for an inspiring leader with a strong appreciation for luxury, capable of developing ambitious strategies and forging exclusive partnerships in an environment where every detail matters.
Your responsibilities
- Design and manage the overall commercial strategy in order to strengthen the hotel's premium positioning.
- Develop strategic segments: High-end corporate, MICE, Luxury leisure, international markets.
- Identify new growth opportunities and create exclusive offers tailored to a demanding clientele.
- Building and maintaining privileged relationships with key players in the sector: luxury travel agencies, multinationals, embassies, high-end event organizers...
- Represent the hotel at international trade shows, VIP events and high-visibility promotional activities.
- Supervise and inspire the sales team (Sales, Events, Reservations) by establishing a culture of excellence, innovation and performance.
- Monitor key indicators and propose pricing strategies in collaboration with the Revenue Manager.
- Working in synergy with the Marketing department to strengthen brand image and ensure an elegant and coherent digital presence.
- To guarantee an impeccable customer experience, in accordance with the highest standards of luxury hospitality.
Desired Candidate Profile
- Customer service orientation - Relational elegance - Team spirit - Customer passion - Rigor - Adaptability - Attention to detail - Dynamism - Professionalism - Communication - Heartist spirit - Operational excellence
- Higher education (Bac+5) in business, hotel management or equivalent.
- Proven experience in a similar role within a luxury hotel or international hotel group.
- Perfect mastery of sales and negotiation techniques in the world of luxury.
- Natural leadership, strategic vision and a keen sense of performance.
- Excellent interpersonal skills, sense of protocol and professional elegance.
- Fluency in French and English; a third language is a distinct asset.
- In-depth knowledge of international markets and the expectations of a premium clientele.