Class C Drivers Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Fondation Arrawaj</strong> features a culture primarily shaped by <strong>innovation</strong>, promoting creativity, agility and experimentation to drive impact and transformation. This orientation is strengthened by a <strong>competitive</strong> dimension, reflecting a strong focus on performance and results. <strong>Collaboration</strong> and <strong>organizational structure</strong> further contribute to the overall balance by supporting teamwork, accountability and structured ways of working. The environment appeals to autonomous, committed profiles who thrive in dynamic and evolving contexts. </p><br><br> <br> Job : <p><u><strong>GENERAL MISSION:</strong></u></p><br><br><p>Reporting to the Recovery Department, the <strong>Head of Litigation Department</strong> is responsible for leading and managing all of the foundation's litigation actions, in relation with clients, by ensuring the management of cases transferred to litigation and the handling of disputes with clients / Guarantees. They ensure the implementation of judicial or amicable procedures aimed at recovering debts while guaranteeing compliance with current regulations. They work in close collaboration with internal teams (Amicable, Pre-litigation, Write-off) and external stakeholders (lawyers, bailiffs, courts).</p><br><br><p><br><u><strong>MAIN RESPONSIBILITIES:</strong></u></p><br><br><p><strong><em>Management of litigation cases:</em></strong></p><br><br><ul><li>Participate in the pre-litigation transfer committee with the pre-litigation team to qualify unpaid cases and validate the legal procedure to follow.</li><li>As soon as cases are transferred to litigation, lead litigation cases, whether judicial or negotiation, for amicable settlement of litigation cases, in relation with the parties concerned.</li><li>Supervise the preparation of legal files and the organization of judicial actions in collaboration with law firms or the internal team of litigation officers.</li><li>Coordinate actions with external service providers (bailiffs, lawyers, notaries, etc.).</li></ul><p><em><strong>Debt recovery:</strong></em></p><br><br><ul><li>Develop and implement effective recovery strategies to reduce the rate of unrecoverable debts (framework, exploitation of guarantees and securities, etc.)</li><li>Monitor recovery performance in litigation and identify areas for improvement.</li><li>Ensure the implementation of amicable measures to maximize recovery chances before initiating legal action.</li></ul><p><em><strong>Prevention of legal risks:</strong></em></p><br><br><ul><li>Analyze legal risks related to litigation and propose recommendations to mitigate them.</li><li>Ensure compliance with procedures and regulations in force, particularly regarding client rights and regulatory compliance.</li><li>Contribute to the continuous updating of contractual documents and internal procedures.</li></ul><p><em><strong>Management of relationships with partners:</strong></em></p><br><br><ul><li>Collaborate with internal teams (Amicable, write-off, treasury, etc.) to ensure consistent handling of outstanding cases.</li><li>Monitor relationships with external partners, particularly law firms, to ensure the efficiency and speed of litigation procedures.</li><li>Manage invoicing for external recovery partners.</li></ul><p><em><strong>Reporting and monitoring:</strong></em></p><br><br><ul><li>Establish dashboards for monitoring the evolution of the litigation case portfolio and recovery performance.</li><li>Provide regular reporting to management on the status of cases, identified risks, and results obtained.</li><li>Propose corrective actions and continuous improvements in the handling of litigation cases.</li></ul> <br> Required profile : <p><u><strong>EDUCATION:</strong></u></p><br><br><ul><li>Master's degree in business law, litigation law, banking law, or equivalent.</li><li>A specialization in risk management or financial law would be an additional asset.</li></ul><p><u><strong>EXPERIENCE:</strong></u></p><br><br><ul><li>5 years of experience in a similar role, ideally in the financial, banking, or microfinance sector.</li><li>Proven experience in managing complex litigation, particularly in debt recovery and judicial cases.</li><li>Experience in supervising legal or recovery teams.</li></ul><p><u><strong>SKILLS:</strong></u></p><br><br><p><strong><em>Technical skills:</em></strong></p><br><br><ul><li>Solid knowledge of commercial law, contract law, banking law, and judicial procedures.</li><li>Mastery of amicable and judicial recovery techniques.</li><li>Good understanding of current regulations in the microfinance sector and legal obligations related to litigation.</li><li>Ability to prepare and manage litigation files while ensuring compliance with deadlines and legal procedures.</li><li>Negotiation skills for amicable settlements.</li><li>Good command of computer tools (Word, Excel, etc.)</li></ul><p><strong><em>Behavioral skills:</em></strong></p><br><br><br><ul><li>Leadership and ability to manage and motivate a team of litigation officers</li><li>Rigor, method, and organizational skills to manage multiple cases simultaneously while respecting priorities.</li><li>Analytical and synthesis skills to quickly identify legal risks and propose appropriate solutions.</li><li>Excellent communication and argumentation skills for negotiating with internal and external stakeholders.</li><li>Stress resistance and ability to work under pressure or in conflict situations.</li></ul> <br><br> </div>

<div ><p><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></p><p><span>Would you like to become part of the world's most international company in the world?</span></p><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p><span>Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit  </span><a href="http://www.dpdhl.jobs/express"><span>www.dpdhl.jobs/express</span></a><span></span></p><p><strong><span >ABOUT THE ROLE:</span></strong><span ></span></p><p><span>The Customs Clearance Support Agent is responsible primarily of notifying over the phone or in writing our Into Bond Shipment’s customers through our DHL’s Customer Contact Centre and he/she shall be the most knowledgeable, courteous, efficient, confident and proactive point of contact for both DHL’s customers and the DHL network.</span></p><p><strong><span >YOUR TASKS:</span></strong></p><ul><li><span>To Call or Email In bond Customers for a range of DHL services and accurately input relevant data into DHL applications DCE “Respect also CODES”</span></li><li><span>Knowledgeably offer customers the most suitable DHL service based on their unique needs, and actively attempting to close the transaction by converting their enquiries to SCS (clearance by DHL).</span></li><li><span>Identify potential for selling Clearance with DHL service during the course of interacting with customers and proactively sells these to secure additional/new revenue sources for DHL GTW revenue.<span>  </span>This includes asking customers the appropriate questions to match their needs against value-added services, professionally offering and convincing them on the benefits of the services, handling their objections (if any) and closing the transaction by successfully securing their purchase of the offered services.</span></li><li><span>To effectively respond to all customer enquiries regarding DHL’s services, by consistently and confidently providing customers with accurate information on prices (SCS and POA), clearance times, customs paperwork requirements, country-specific requirements (including potential customs clearance delays). To lodge a trace when necessary ensuring that the customer receives service regarding their issues using SPARK sys.</span></li></ul><span></span><p ><span></span></p><ul><li><span>Exercise professionalism and provide first class customer service bearing in mind that all DHL customers have an express requirement, and are looking for immediate and hassle-free solutions.</span></li><li><span>Confidently and knowledgeably handle customer complaints while maintaining composure, and take all possible actions to resolve issues to the customers’ expectations without compromising DHL’s position by over-committing to customers , or being unrealistic in what is offered.</span></li><li><span>Ensuring that all interactions with customers are in accordance with the Mystery Shopper guideline scripts.</span></li><li><span>Be professional with Front Liners colleagues to ensure a smooth data transmission via DCE. </span></li><li><span>Act as a backup for the CIA when needed<span>  </span></span></li><li><span>Liaise with all DHL employees in a professional and cooperative manner at all times, and consistently strive to promote a positive team spirit and adhering to DHL’s values at all times. </span></li><li><span>Undertake any other related tasks or responsibilities as reasonably directed or required</span></li><li><span>Highlight areas for improvement with suggested solutions to improve DHL’s procedures, technology and service to positively enhance our customers’ experience with DHL..</span></li></ul><span></span><span></span><p><strong><span >YOUR PROFILE: </span></strong></p><p class="MsoListParagraph" ><br></p><p><strong><u>Essential</u></strong></p><ul > <li ><span>Previous experience dealing with a wide range of customers face to face or over the phone in busy service industries</span></li> <li ><span>Good spoken and written command of the French/English language with a cheerful, confident, professional and courteous tone</span></li> <li ><span>Excellent interpersonal skills and relates well with a wide range of people/customers </span></li> <li ><span>Experience in resolving straight forward customer conflict</span></li> <li >Demonstrated excellent attention to detail</li> <li ><span>Demonstrated ability to work effectively as part of a busy team</span></li> <li ><span>Basic computer skills including the ability to navigate around a computer</span></li> <li ><span>Ability to work flexible rostered hours, including scheduled breaks</span></li> </ul><p ><span></span></p><p ><strong><u>Desirable</u></strong></p><ul > <li >Previous Customs Clearance domain experience</li> <li ><span>Previous experience of Call-Center/telephone and/or electronic order booking systems </span></li> </ul><p class="MsoListParagraph" ><span ><span>·<span Times New Roman";">       </span></span></span><span>Demonstrable success in achieving targets through selling services and products</span></p></div><br>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p>We are currently hiring a highly motivated Scientist II to join our LNP Platform team. In this role, you will independently execute hands-on formulation and process development activities for emerging tLNP drug product programs, with a focus on high-quality execution, procedure adherence, risk identification, and practical problem solving.</p><br><p>This position will report to the Principal Scientist and based at our Worcester office. The role will involve hands-on laboratory work. All duties will be performed in compliance with AbbVie’s standard operating procedures (SOPs).</p><br><p>Experience in lipid nanoparticle formulation and purification processes, or experience with process development, engineering and manufacturing of biologics drug product processes, is highly desired.</p><br><p>Responsibilities &amp; Duties:</p><br><ul><li>Execute defined technical projects and experimental plans focused on formulation, conjugation, purification, and process development for targeted lipid nanoparticle-based nucleic acid formulations.</li><li>Prepare, formulate, purify, and characterize nucleic acid-based complex lipid nanoparticle formulations in accordance with established protocols, batch records, and SOPs.</li><li>Execute, and analyze DOE-based and other structured experiments to develop and optimize LNP formulations, lyophilized drug products, and associated process parameters.</li><li>Identify aberrant results, technical issues, process variability, or formulation performance concerns; support root-cause investigations; raise risks in a timely manner; and propose scientifically sound corrective actions.</li><li>Maintain excellence in laboratory execution, including accurate preparation, timely completion of tasks, clear documentation of experimental procedures and results, and compliance with SOPs and other manufacturing-related documentation.</li><li>Prepare high-quality technical reports and presentations that summarize procedures, study results, data interpretation, risks, and recommended next steps.</li><li>Collaborate effectively within project and laboratory teams to deliver accurate, timely results and support short-term projects with defined technical problems.</li></ul><br>Qualifications<br><br><ul><li>BS or equivalent education with typically 7 or more years of experience or MS or equivalent education with typically 5 or more years of experience.</li><li>Working knowledge of lipid-based delivery systems, formulation science principles, nanoparticle characterization, and/or drug product process development.</li><li>Hands-on experience working with nucleic acid and/or lipid nanoparticle-based formulations, complex/nanoparticle formulations, and/or biological formulations development.</li><li>Demonstrated ability to execute laboratory procedures with a high degree of accuracy, follow established protocols and SOPs, and maintain complete and compliant documentation.</li><li>Ability to recognize technical risks, troubleshoot lab or process issues, conduct initial root-cause assessments, escalate concerns appropriately, and propose practical solutions.</li><li>Ability to manage and complete multiple defined tasks or short-term projects under tight timelines while maintaining focus, quality, and attention to detail.</li><li>Detail oriented with strong organizational skills and a commitment to excellence in execution of laboratory operations.</li><li>Team player with excellent verbal and written communication skills, including the ability to clearly communicate progress, results, risks, and recommendations.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this roleat the&nbsp;time&nbsp;of&nbsp;this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on manyfactors including geographic&nbsp;location,&nbsp;and&nbsp;we&nbsp;may ultimately pay more or less than the posted range. This range may be modified in the&nbsp;future.&nbsp;​</p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</p><br></li><li><p>This job is eligible to participate in our short-term incentive&nbsp;programs. ​</p><br></li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount isearned, vested, and&nbsp;determinable.&nbsp;The&nbsp;amount&nbsp;and&nbsp;availability&nbsp;of any&nbsp;bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that areallocable to a particular employee remains in the Company's&nbsp;sole&nbsp;and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be modified at the Company’s sole and absolutediscretion, consistent with&nbsp;applicable law.&nbsp;​</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Provides a high level of property maintenance knowledge. Position has overall responsibility for maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Develops and implements strategies that will deliver products and services, which meet or exceed the needs and expectations of guests and employees while maximizing the financial performance. Responsible for maintaining standards and regulatory requirements. Leads the emergency response team for all facility issues.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 6 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/Electrical/Plumbing.<br>OR<br>• 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/Electrical/Plumbing.<br>CORE WORK ACTIVITIES<br>Managing Engineering Operations and Budgets<br>• Works with property and regional engineering leadership team to determine how Engineering is performing against budget and highlights areas of concern to leadership.<br>• Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems in accordance with Standard Operating Procedures.<br>• Administers service contracts to support property needs.<br>• Ensures fire crew has complete understanding of all procedures, equipment and alarms.<br>• Coaches and supports engineering leadership team to effectively manage controllable expenses (e.g., wages, heat, light and power, water consumption, tools and equipment, grounds keeping supplies, uniforms, vendors, service agreements, inventory, etc.).<br>• Manages and controls heat, light and power.<br>• Develops an engineering operating strategy that is aligned with the property/brand’s business strategy.<br>• Develops and manages Engineering budget.<br>• Ensures integration of departmental goals in game plans.<br>• Oversees execution of long term preventative maintenance and 10 year asset protection plans.<br>• Reviews financial reports and statements to determine how Engineering is performing against budget.<br>• Addresses potential areas of concern and proposing solutions to owners in a proactive manner.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>• Supervises construction to ensure timely completion of projects within budgetary guidelines.<br>Maintaining Engineering Standards<br>• Ensures compliance with state, local and federal regulations.<br>• Maintains property life safety systems (e.g., fire fighting equipment, sprinkler systems, and alarm systems).<br>• Ensures building and equipment licenses, permits and certifications are current.<br>• Ensures property policies are administered fairly and consistently.<br>Managing Profitability<br>• Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.<br>• Monitors and manages the payroll function.<br>• Manages department's controllable expenses to achieve or exceed budgeted goals.<br>• Participates in the development of department's capital expenditure goals; manages projects as needed.<br>• Participates in the budgeting process for areas of responsibility.<br>• Prepares weekly and period end P&amp;L critiques.<br>• Understands the impact of department's operation on the overall property financial goals; educates staff on details as appropriate.<br>• Reviews and manages controllable expenses such as, heat, light, power, water consumption, tools and equipment, grounds keeping supplies, uniforms, vendors, service agreements, etc.<br>Conducting Human Resources Activities<br>• Ensures employees are treated fairly and equitably.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>• Utilizes employee feedback and an “open door” policy to identify and address employee problems or concerns in a timely manner.<br>• Celebrates successes by publicly recognizing the contributions of team members.<br>• Resolves guest problems and complaints.<br>• Brings issues to the attention of Human Resources as necessary.<br>• Ensures that regular on-going communication takes place throughout the engineering operation to communicate daily operations activities, set expectations and create awareness of business objectives.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>AFD.Tech</strong> fosters a deeply <strong>human and collaborative</strong> culture, built on trust, team spirit, and mutual support.<br> Employees grow within a close-knit environment where hands-on managers guide, mentor, and empower their teams.<br> This people-focused approach is strengthened by a solid <strong>organizational structure</strong>, ensuring consistency, quality, and operational excellence.<br> <strong>Innovation</strong> and creativity play a supportive role, while <strong>performance</strong> and challenge are present but balanced. </p><br><br> <br> Job : <p>As part of strengthening our <strong>Digital Workplace and IT</strong> Service Management activities, we are recruiting several technical profiles, from <strong>Junior to Senior/L3</strong> level, to work on complex and highly critical production environments.</p><br><br><p>Depending on your expertise, you will participate in the administration, evolution, and operational maintenance of the following environments:</p><br><br><ul><li>EUC and endpoint management: Microsoft Intune, Autopilot, Azure Virtual Desktop, Windows 365, and VDI</li><li>Microsoft 365 and Identity: Exchange Online, Teams, Entra ID, and Active Directory</li><li>EUC Infrastructure: Windows Server, Active Directory Tier-0, SQL Server, IIS, WSUS, and WDS</li><li>ServiceNow ITSM: Incident, Change, Problem, CMDB, workflows, and integrations</li></ul><p>Senior profiles will also be responsible for technical governance, handling L3 escalations, producing architecture documents, and supporting teams.</p><br><br><p><strong>Your main tasks:</strong></p><br><br><p><br><u><em><strong>EUC, Intune, and User Environment</strong></em></u></p><br><br><ul><li>Administer and evolve Microsoft Intune: compliance policies, configuration profiles, application deployment, and endpoint management.</li><li>Ensure the deployment and support of Windows Autopilot.</li><li>Administer Azure Virtual Desktop, Windows 365, and VDI environments.</li><li>Resolve incidents related to device enrollment, Intune policies, and virtual sessions.</li><li>Manage operating system updates and monitor workstation compliance.</li><li>Maintain equipment inventory and operational documentation.</li><li>Develop PowerShell scripts to automate recurring operations.</li><li>Take charge, depending on seniority level, of Windows, macOS, iOS, and Android environments.</li></ul><p><u><em><strong>Microsoft 365, Teams, Exchange, and Identity</strong></em></u></p><br><br><ul><li>Administer Microsoft 365 services, particularly Exchange Online, Teams, SharePoint, and OneDrive.</li><li>Manage mailboxes, licenses, groups, access, and Teams policies.</li><li>Administer Microsoft Entra ID: provisioning, conditional access, Hybrid Join, B2B federation, and identity governance.</li><li>Participate in Active Directory and Group Policy management.</li><li>Handle Microsoft 365 and Identity incidents up to L2 or L3 levels.</li><li>Automate Microsoft 365 and Identity operations using PowerShell and Microsoft Graph API.</li><li>Contribute to tenant governance, privileged access management, and security policy enforcement.</li></ul><p><u><em><strong>Windows Infrastructure, Active Directory, and SQL Server</strong></em></u></p><br><br><ul><li>Administer Windows Server and Active Directory environments.</li><li>Manage users, groups, organizational units, GPOs, and trust relationships.</li><li>Monitor domain controllers, FSMO roles, replication, and authentication mechanisms.</li><li>Administer infrastructure services such as IIS, WSUS, and WDS.</li><li>Participate in patching operations and perform pre- and post-deployment checks.</li><li>Perform routine operations on SQL Server: backups, maintenance, monitoring, and performance tracking.</li><li>Contribute to the administration of high-availability SQL Server environments, including Always On.</li><li>Develop PowerShell scripts to automate administration tasks.</li></ul><p><u><em><strong>ServiceNow ITSM</strong></em></u></p><br><br><ul><li>Administer and evolve the ServiceNow ITSM platform.</li><li>Configure Incident, Change, Problem, and CMDB modules.</li><li>Manage accounts, groups, roles, and access controls.</li><li>Update workflows, routing rules, incident categories, change templates, and approval chains.</li><li>Monitor CMDB data quality and handle discrepancies, duplicates, or obsolete items.</li><li>Develop and maintain REST API integrations.</li><li>Design automations with Flow Designer, Business Rules, UI Policies, and JavaScript/GlideScript.</li><li>Participate in CAB processes and ensure adherence to ITSM processes.</li><li>Contribute to integrations between ServiceNow and monitoring tools like Dynatrace.</li></ul><p><u><em><strong>Expertise, Governance, and L3 Support</strong></em></u></p><br><br><p>For Senior/L3 profiles:</p><br><br><ul><li>Take charge of complex technical escalations and manage their resolution.</li><li>Perform root cause analysis and define corrective actions.</li><li>Design and govern Digital Workplace, M365, Infrastructure, and ITSM architectures.</li><li>Produce technical documents such as HLD, LLD, RCA, procedures, and runbooks.</li><li>Manage evolutions, major changes, and platform lifecycles.</li><li>Define technical, security, and operational standards.</li><li>Mentor and upskill junior and experienced engineers.</li><li>Coordinate activities with Identity, Cloud, Security, Infrastructure, and Operations teams.</li></ul> <br> <br> Required profile : <p><strong>Education &amp; Experience:</strong></p><br><br><p><u><em>Junior Profiles</em></u></p><br><br><ul><li>0 to 2 years of experience in IT administration or support.</li><li>Basic knowledge in one of the following environments:</li></ul><ol><li>Microsoft Intune and Microsoft 365</li><li>Exchange Online and Teams</li><li>Active Directory and Windows Server</li><li>ServiceNow ITSM</li></ol><ul><li>Familiarity with PowerShell.</li><li>Good understanding of user environments and support processes.</li><li>Rigor, service orientation, and willingness to develop skills.</li></ul><p><em><u>Experienced Profiles</u></em></p><br><br><br><ul><li>3 to 5 years of experience in production environment administration.</li><li>Operational expertise in at least one of the following areas:</li></ul><ol><li>Intune, Autopilot, AVD, or VDI</li><li>Microsoft 365, Exchange Online, Teams, and Entra ID</li><li>Active Directory, Windows Server, and SQL Server</li><li>ServiceNow ITSM, CMDB, Incident, and Change</li></ol><ul><li>Proficiency in PowerShell.</li><li>Ability to handle Level 2 incidents autonomously.</li><li>Knowledge of ITIL processes and change management.</li></ul><p><u><em>Senior / L3 Profiles</em></u></p><br><br><ul><li>Minimum 5 to 6 years of experience depending on the field, including significant experience in L3 activities, technical lead, or architecture.</li><li>Advanced expertise in one of the following areas:</li></ul><ol><li>EUC: Intune, Autopilot, AVD, Windows 365, and VDI</li><li>M365 &amp; Identity: Entra ID, Exchange Online, Teams, Active Directory Tier-0, and Microsoft Graph</li><li>EUC Infrastructure: Active Directory Tier-0, Windows Server, SQL Server, and PowerShell</li><li>ServiceNow: ITSM, CMDB, REST API, Flow Designer, and workflow development</li></ol><ul><li>Experience in complex incident management, technical governance, and continuous improvement.</li><li>Proficiency in architecture documentation and RCA analysis.</li><li>Ability to technically mentor and support junior and experienced profiles.</li></ul><p><u><em>Technical Skills Sought</em></u></p><br><br><ul><li>Microsoft Intune</li><li>Microsoft Autopilot</li><li>Azure Virtual Desktop</li><li>Windows 365 and VDI</li><li>Microsoft 365</li><li>Exchange Online</li><li>Microsoft Teams</li><li>SharePoint and OneDrive</li><li>Microsoft Entra ID</li><li>Active Directory and GPO</li><li>Windows Server</li><li>SQL Server</li><li>PowerShell</li><li>Microsoft Graph API</li><li>ServiceNow ITSM</li><li>CMDB</li><li>REST API</li><li>Flow Designer</li><li>ITIL</li></ul><p><u><em>Additional Skills Appreciated</em></u></p><br><br><ul><li>macOS device administration with Jamf or Intune.</li><li>iOS and Android mobile device management.</li><li>Microsoft Purview and compliance governance.</li><li>Privileged Identity Management.</li><li>Teams Direct Routing.</li><li>Entra ID Hybrid Join.</li><li>Azure Arc.</li><li>ServiceNow Discovery and Service Mapping.</li><li>GlideScript or JavaScript applied to ServiceNow.</li><li>Integration between ServiceNow and Dynatrace.</li><li>Monitoring of EUC and Windows Server environments.</li></ul><p><u><em>Qualities Sought</em></u></p><br><br><ul><li>Rigor and organizational skills.</li><li>Analytical thinking and problem-solving ability.</li><li>Autonomy and sense of responsibility.</li><li>User-centricity and quality of service.</li><li>Ability to work in critical environments.</li><li>Good communication and documentation skills.</li><li>Ability to work with multiple technical teams.</li><li>Professional proficiency in French.</li></ul><p><u><em>Certifications Appreciated</em></u></p><br><br><p>Depending on the scope:</p><br><br><ul><li>Microsoft MS-900, MS-102, or MD-102</li><li>Microsoft Azure / Entra ID</li><li>MCSA or MCSE Windows Server</li><li>ServiceNow CSA</li><li>ServiceNow CIS-ITSM</li><li>ITIL Foundation</li></ul><p><u><strong>Your optimal candidate journey, in 10 days maximum!</strong></u><br>&nbsp;</p><br><br><ol><li>A first exchange by phone and Teams (or at our offices) with a member of the People &amp; Project team to discuss your profile, the position, and the company</li><li>A second interview with a Business Manager or a Technical Expert (by Teams or at our offices)</li></ol><p>Responsiveness, dynamic exchanges, an optimal candidate experience guaranteed with an offer within 10 days maximum.</p><br><br><p><br><strong><u>Reasons to join AFD.Tech part of Accenture, and all our benefits:</u></strong></p><br><br><ul><li>Benefit from personalized support from your 1st day with our Onboarding team and your future Manager (welcome at our Rabat offices, Onboarding day, friendly breakfast).</li><li>Develop your technical, functional, or management skills through Accenture's training catalog and specialized training thanks to our school partnerships.</li><li>Advance your career through our mobility policy.</li><li>Experience extraordinary events with regular events and a family atmosphere (Nintendo Switch Tournament, Photo Shoots, Monthly Birthdays, football tournament (CAM), Personal Coaching and Development, Top Cake, Barbecue Day, Board Games, Annual Party…)</li><li>Our recruitment is based on skills, without distinction of origin, age, or gender, and all our positions are open to people with disabilities.<br>&nbsp;</li></ul> <br><br> </div>