Legal adviser in Morocco
1116 Jobs Found
Morocco - Rabat
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>AbbVie is searching for an in-house Associate General Counsel for our Patent Prosecution group, part of AbbVie’s Intellectual Property, Transactions, and Innovation legal team. This position will support AbbVie’s pharmaceutical products and be based in our offices in North Chicago, IL, Waltham, MA, South San Francisco, CA, or Irvine, CA with a hybrid work model (on site 3+ days/week).</p><br><p>Acting individually and in cross-functional teams, the Associate General Counsel will develop and implement intellectual property strategies for AbbVie’s products and product candidates, with a focus on neuroscience. </p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Maximize AbbVie’s competitive position through creation and implementation of intellectual property strategies</li><li>Provide legal advice and counsel to cross-functional R&D and business teams on a variety of IP-related matters</li><li>Draft, file, and prosecute strategically useful patent applications worldwide both directly and through management of outside counsel</li><li>Challenge and defend patents in IPR, opposition, interference, and other post-grant proceedings</li><li>Conduct prior art searches, analyze third-party patent positions, and conduct due diligence to support business development activities</li></ul><br>Qualifications<br><br><ul><li>JD degree from an accredited law school, state bar admission enabling in-house practice (specific state not required), and registration to practice before the USPTO</li><li><strong>8+ years of experience practicing patent law as an attorney or patent agent at a law firm and/or life sciences company, including substantial U.S. and foreign patent prosecution</strong><ul><li><strong>Experience with India, China, and emerging markets a plus</strong></li></ul></li><li>Technical background relevant for pharmaceutical patent prosecution, such as:<ul><li>Experience with small molecule and/or biological pharmaceutical discovery & development, and/or</li><li>Technical degree in relevant field, such as molecular biology, biotechnology, biochemistry, biology, chemistry, chemical engineering, or biomedical engineering</li></ul></li><li>Strong legal, analytical, communication, collaboration, and people skills</li><li>Demonstrated ability to manage complex projects to meet deadlines</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our long-term incentive programs. </p><br></li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
Morocco - Rabat
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>AbbVie is searching for an in-house Senior Counsel for our Patent Prosecution group, part of AbbVie’s Intellectual Property, Transactions, and Innovation legal team. This position will support AbbVie’s Aesthetic, Eye Care and other therapeutic areas, and be based in our offices in North Chicago, IL, Waltham, MA, Irvine, CA, or South San Francisco, CA, with a hybrid work model (on site 3+ days/week).</p><br><p>Acting individually and in cross-functional teams, the in-house Senior Counsel will develop and implement intellectual property strategies for AbbVie’s products and product candidates. </p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Maximize AbbVie’s competitive position through creation and implementation of intellectual property strategies</li><li>Provide legal advice and counsel to cross-functional R&D and business teams on a variety of IP-related matters</li><li>Draft, file, and prosecute strategically useful patent applications worldwide both directly and through management of outside counsel</li><li>Challenge and defend patents in IPR, opposition, interference, and other post-grant proceedings</li><li>Conduct prior art searches, analyze third-party patent positions, and conduct due diligence to support business development activities</li></ul><br>Qualifications<br><br><p><strong>Qualifications</strong>:</p><br><ul><li>JD degree from an accredited law school, state bar admission enabling in-house practice (specific state not required), and <strong>registration to practice before the USPTO</strong></li><li><strong>5+ years of experience practicing patent law as an attorney or patent agent </strong>at a law firm and/or life sciences company, including substantial U.S. and foreign patent prosecution</li><li>Technical background relevant for medical devices, aesthetic products and/or pharmaceuticals patent prosecution, such as:<ul><li>Experience with medical devices, drug/device combination products,-aesthetic products, and/or small molecule and/or biological pharmaceutical discovery & development, and/or</li><li>Technical degree in relevant field, such as biotechnology, biomedical engineering, biochemistry, biology, chemistry, or chemical engineering</li></ul></li><li>Strong legal, analytical, communication, collaboration, and people skills</li><li>Demonstrated ability to manage complex projects to meet deadlines</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our long-term incentive programs. </p><br></li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
Rekrute
Morocco - Rabat
<h2 class="h5">Job description</h2>
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<p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br>
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<br> Company culture : <p>
<strong>Sofrecom Maroc</strong> stands out for its <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central priorities. A close management approach promotes support, accountability and long-lasting teamwork. This collaborative foundation is complemented by a <strong>notable innovation dimension</strong>, encouraging initiative, agility and experimentation. <strong>Structured processes</strong> ensure reliability and operational efficiency, while performance-driven practices play a more supportive and balanced role. </p><br><br>
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<br> Job : <p>As part of the Cyber Threats Mitigation Crash Program launched to strengthen the cybersecurity and resilience of Orange Middle East and Africa (OMEA), a specific component is dedicated to Personal Data Protection. This aims to enhance OMEA subsidiaries' capacity to prevent, qualify, document, and manage personal data breaches in the context of cyberattacks or operational crises.<br>Within the DPO Office OMEA, and in close collaboration with MEA-Sec, local legal departments, cybersecurity teams, BCCM, IT/Network, and communication departments, the consultant will contribute for 12 months to the design, structuring, deployment, and operational management of this program in the OMEA region.<br>The consultant will primarily focus on the following crash program workstreams:<br>• Data Privacy Playbook ;• Privacy-by-design ;• Data Loss Prevention ;• Data Breach Response PlanDescription of activitiesThe consultant's main activities are as follows:1. Structuring the Data Privacy Program</p><br><br><ul><li>Contribute to the scoping, governance, and management of the Personal Data Protection component of the OMEA crash program.</li><li>Define, with the OMEA DPO and MEA-Sec, the roadmap, priorities, milestones, and monitoring indicators.</li><li>Prepare management materials, reports, dashboards, and follow-up committees.</li></ul><p>2. Data Privacy Playbook / Crisis Management</p><br><br><ul><li>Design and formalize a Data Privacy Playbook applicable to OMEA subsidiaries in case of a cyber incident affecting personal data.</li><li>Define roles, responsibilities, escalation procedures, and RACI matrices between DPO, cybersecurity, legal, communication, customer service, and management.</li><li>Develop operational models (breach register; notification decision tree; notification templates for authorities / affected individuals / clients / partners; FAQ and crisis communication talking points).</li></ul><p>3. Data Breach Response Plan</p><br><br><ul><li>Build a personal data breach response plan integrated into cyber crisis management.</li><li>Define workflows for qualification, risk assessment, documentation, evidence preservation, notification, and lessons learned.</li><li>Prepare and conduct crisis exercises/simulations, including a data exfiltration or disclosure scenario.</li></ul><p>4. Privacy by Design / Data Governance</p><br><br><ul><li>Contribute to integrating privacy by design and by default requirements into subsidiaries' projects, applications, repositories, and document sharing.</li><li>Formalize minimum requirements for data minimization, access control, need-to-know principle, retention, and document classification.</li><li>Provide tools or strengthen Privacy Risk Assessment reviews for priority cases.</li></ul><p>5. Data Loss Prevention / Exposure Mapping</p><br><br><ul><li>Contribute to the functional definition of the Data Loss Prevention workstream regarding data protection.</li><li>Participate in defining detection and prevention rules for personal data leaks or sensitive document exposure.</li></ul><p>6. Operational Support to Subsidiaries</p><br><br><ul><li>Provide expert support to OMEA entities in qualifying their local data protection challenges.</li><li>Assist priority subsidiaries in implementing the program's deliverables.</li><li>Help with gap analysis, defining remediation plans, and maturity improvement.</li></ul><p>7. Incident Management / Crisis Management</p><br><br><ul><li>Support the DPO Office OMEA in handling significant personal data incidents or breaches in the region.</li><li>Participate, if necessary, in crisis management teams for data protection, notification, communication, and relations with authorities/clients.</li><li>Ensure consistency between local regulatory requirements, Group policies, and operational imperatives.</li></ul><p>8. Awareness, Documentation, and Change Management</p><br><br><ul><li>Design or enhance awareness and training kits on personal data breaches; DPO/cyber reflexes during crises; personal data qualification; notification obligations.</li><li>Contribute to spreading best practices across the entire OMEA region.</li><li>Participate in capitalizing on lessons learned (RETEX) and continuous improvement of the system.<br> </li></ul> <br><br> </div>
Rekrute
Morocco - Rabat
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<br> Company culture : <p><strong>Axa Services Maroc</strong> operates within a strongly <strong>collaborative culture</strong>, where people, trust, and high-quality professional relationships are central. The company <strong>promotes</strong> close and supportive management, encouraging accountability, development, and teamwork. This human-centered environment is <strong>reinforced</strong> by robust organizational practices that ensure reliability and operational efficiency. It is <strong>balanced</strong> by a performance-oriented mindset and a measured openness to innovation, supporting collective success.
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<br> Job : <p>Reporting to the <strong>HR Business Partners, the HR Advisor</strong> will have the following missions:</p><br><br><p><br><strong>• HR Development:</strong><br>- Manages the onboarding and retention process for employees in their scope<br>- Co-manages recruitment interviews<br>- Handles internal job openings: creation and publication of the advertisement, reception, sorting, and pre-selection of CVs, scheduling of internal recruitment interviews, co-management of interviews & assessments<br>- Handles departure files: reception of departure requests, management of exit interviews, and administrative coordination of departures (definition of notice period, consolidation of required documents... )<br>- Monitors and coordinates the objective setting and annual evaluation processes for employees in their scope<br>- Manages certain HR development committees within their scope<br>- Deploys the internal mobility process within their scope (talent pool creation, talent management...)<br>- Executes the rollout of HR action plans within their scope (new tools, processes, systems...)<br><strong>• Administrative Management:</strong><br>- Updates and ensures the accuracy of administrative management files for employees in their scope (headcount tracking, movements, working hours...) in accordance with current rules and procedures<br><strong>• Disciplinary Management:</strong><br>- Investigates disciplinary cases (qualification of offenses; definition of the associated sanction level up to the 3rd warning) within their scope for decision by their hierarchy<br>- Assesses the legal compliance of the disciplinary sanction process<br>- Manages disciplinary sanction interviews<br>- Liaises with the labor inspectorate<br>• Social Relations Management:<br>- Analyzes and reports to their hierarchy elements that may destabilize the social climate<br>- Monitors, in collaboration with the Social Relations Coordinator, the implementation of actions decided within the employee representative bodies and alerts their hierarchy to deviations and dysfunctions related to their execution</p><br><br><p>• <strong>Social Relations Management:</strong><br>- Analyzes and reports to their hierarchy elements that may destabilize the social climate<br>- Monitors, in collaboration with the Social Relations Coordinator, the implementation of actions decided within the employee representative bodies and alerts their hierarchy to deviations and dysfunctions related to their execution<br>•<strong> Advisory:</strong><br>- Handles requests from employees in their scope regarding their careers (information requests, mobility requests): collection, analysis, and response<br>- Gathers assistance requests from managers in their scope for handling HR cases, and coordinates their response<br>- Shares best practices deployed in their scope that can be globally capitalized upon<br><strong>• Reporting</strong><br>- Develops reports and populates HR dashboards (disciplinary, mobility, departures...)<br>- Reports disciplinary sanctions exceeding their scope of authority to their hierarchy and obtains validation<br> </p><br><br> <br> <br> Required profile : <p>With a higher education degree (Bac+4), <u><strong>you have a minimum of 4 to 5 years of HR experience in a similar role</strong></u>, ideally in a customer relations center.<br>You have a good knowledge of regulations, strong synthesis and analytical skills, and your interpersonal skills and listening abilities are essential qualities to successfully carry out your missions.</p><br><br> <br><br> </div>
Rekrute
Morocco - Rabat
<h2 class="h5">Job description</h2>
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<br> Company culture : <p><strong>Axa Services Maroc</strong> operates within a strongly <strong>collaborative culture</strong>, where people, trust, and high-quality professional relationships are central. The company <strong>promotes</strong> close and supportive management, encouraging accountability, development, and teamwork. This human-centered environment is <strong>reinforced</strong> by robust organizational practices that ensure reliability and operational efficiency. It is <strong>balanced</strong> by a performance-oriented mindset and a measured openness to innovation, supporting collective success.
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<br> Job : <p>Reporting to the <strong>HR Business Partners, the HR Advisor</strong> will have the following missions:</p><br><br><p><br><strong>• HR Development:</strong><br>- Manages the integration and retention process for employees in their scope<br>- Co-manages recruitment interviews<br>- Handles internal job openings: drafting and publishing the advertisement, receiving, sorting, and pre-screening CVs, scheduling internal recruitment interviews, co-managing interviews & assessments<br>- Handles departure files: receiving departure requests, conducting interviews, and administrative coordination of departures (defining notice periods, consolidating required documents...)<br>- Monitors and coordinates the processes for setting objectives and annual performance reviews for employees in their scope<br>- Manages certain HR development committees within their scope<br>- Implements the internal mobility process within their scope (talent pool creation, talent management...)<br>- Executes the deployment of HR action plans within their scope (new tools, processes, systems...)<br><strong>• Administrative Management:</strong><br>- Updates and ensures the accuracy of administrative management files for employees in their scope (staff monitoring, movements, working hours...) in accordance with current rules and procedures<br><strong>• Disciplinary Management:</strong><br>- Investigates disciplinary cases (classification of offenses; definition of the associated sanction level up to the 3rd reprimand) within their scope for decision by their management<br>- Assesses the legal compliance of the disciplinary sanction process<br>- Conducts disciplinary sanction interviews<br>- Liaises with the labor inspectorate<br>• Social Relations Management:<br>- Analyzes and reports to their management elements that could weaken the social climate<br>- Monitors, in collaboration with the Social Relations Coordinator, the implementation of actions decided within the Employee Representative Institutions (ERIs) and alerts their management to deviations and malfunctions related to their implementation</p><br><br><p>• <strong>Social Relations Management:</strong><br>- Analyzes and reports to their management elements that could weaken the social climate<br>- Monitors, in collaboration with the Social Relations Coordinator, the implementation of actions decided within the Employee Representative Institutions (ERIs) and alerts their management to deviations and malfunctions related to their implementation<br>•<strong> Advisory:</strong><br>- Handles requests from employees in their scope regarding their careers (information requests, mobility requests): collection, analysis, and response<br>- Gathers assistance requests from managers in their scope for handling HR cases, and coordinates their response<br>- Shares best practices deployed within their scope that can be capitalized on globally<br><strong>• Reporting</strong><br>- Prepares reports and updates HR dashboards (disciplinary, mobility, departures...)<br>- Reports to their management and obtains validation for disciplinary sanctions exceeding their scope of responsibility<br> </p><br><br> <br> <br> Required profile : <p>With a higher education degree (Bac+4), <u><strong>you have a minimum of 4 to 5 years of HR experience in a similar role</strong></u>, ideally in a customer relations center.<br>You have a good understanding of regulations, strong synthesis and analytical skills. Your interpersonal skills and listening abilities are essential qualities to successfully carry out your missions.</p><br><br> <br><br> </div>
Morocco - Rabat
<p> <strong>Who we are?</strong> </p> <p> <strong>SupportYourApp </strong>is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world s leading SaaS, software, or hardware solutions?</p> <p>Join our community as a <strong>Customer Support Consultant </strong>today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let s see what it takes.</p> <p> <strong>What you will do:</strong> </p> <ul> <li>Deliver outstanding customer support via emails, chats and calls;</li> <li>Follow internal procedures and SOPs;</li> <li>Collaborate with internal teams to ensure efficient issue resolution;</li> <li>Handle sensitive customer data with care and security;</li> <li>Apply the latest and greatest customer happiness practices;</li> <li>Maintain deep understanding of client solutions and meet KPI;</li> <li>Communicate with developers and cross-functional specialists.</li> </ul> <p> <strong>What you need to succeed in this role: </strong> </p> <ul> <li> <strong>Fluency in German and English (C1 or higher), both spoken and written;</strong> </li> <li> <strong>At least 6-12 months of experience in customer support;</strong> </li> <li>Strong analytical thinking and research skills;</li> <li>Positive, proactive and responsible attitude;</li> <li>Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload).</li> </ul> <p> <strong>Benefits: </strong> </p> <ul> <li>Flexible schedule: 5 days a week, from 8:00 AM 4:00 PM or 12:00 PM 8:00 PM GMT+2;</li> <li>Opportunity to work fully remote;</li> <li>Inclusive international environment;</li> <li>Compensation in USD;</li> <li>Good bonuses for referring friends;</li> <li>Paid intensive training and probation;</li> <li>Work-life balance;</li> <li>Responsive management interested in your growth and long-lasting cooperation;</li> <li>Greenhouse conditions for self-development.</li> </ul> <p>*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.</p> <p> You can learn more about the company and its culture by visiting our official website and social pages on Facebook , Instagram , and LinkedIn .</p> <p>So if you're a proactive <strong>Support Specialist</strong> who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!</p> <p>Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.</p> <p>Know someone perfect for the role? Refer them and get rewarded!</p> <p> <em>We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.</em> </p> <p> <em>Your personal data will be processed as described in the SupportYourApp </em> <em>Candidate Privacy Notice</em> <em>.</em> </p> <p> </p> <p> <em>Internal code: 3WO</em> </p>
Morocco - Rabat
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<span>Who we are?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010.<br> We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via emails and chats; Build strong and lasting customer relationships; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent English communication skills (at least C1 level); Experience in a technical support role; Networking experience (IPsec Tunnels, DNS, packet tracing, understanding of ports, role of firewall); Strong understanding of Network infrastructure (VPN, routing, split tunneling, WireGuard connector based tunnels); Strong understanding of network protocols (OpenVPN, IKEv2, WireGuard); Ability to read log files ; Familiarity with operating Windows, Linux, MacOS, Android and iOS ; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with AWS, Azure; Knowledge about function of IDP/SSO (G-Suite, Azure AD); Customer facing experience.<br> Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>
Rekrute
Morocco - Rabat
<h2 class="h5">Job description</h2>
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<br> Company culture : <p>
<strong>Auto Nejma Maroc S.A.</strong> operates within a corporate culture driven by <strong>innovation</strong>, where agility, openness to new ideas and continuous improvement play a central role. This dynamic is balanced by a strong sense of <strong>collaboration</strong>, encouraging teamwork, supportive management and employee engagement. The company also relies on a solid <strong>organizational</strong> culture, ensuring rigor, efficiency and quality execution, while maintaining a clear focus on <strong>performance</strong> and results. This balance creates a stimulating, structured and collaborative work environment. </p><br><br>
<br> Job : <p>As part of our business development, we are recruiting a <strong>Commercial Advisor</strong> for the <strong>Mercedes-Benz</strong> brand.</p><br><br><p>Reporting to the Sales Department, your main responsibilities will be:</p><br><br><ul><li>Welcome, advise, and assist customers in their vehicle acquisition projects.</li><li>Promote and sell new vehicles as well as associated services...</li><li>Develop and retain a portfolio of private and professional clients.</li><li>Identify customer needs and propose suitable solutions while respecting brand standards.</li><li>Conduct Test Drives and ensure a luxury customer experience throughout the sales process.</li><li>Follow up on prospects and commercial opportunities.</li><li>Achieve set sales objectives and contribute to revenue growth.</li><li>Represent the image and values of the Mercedes-Benz brand through impeccable customer service.</li></ul> <br> Required profile : <p>With a Bachelor's or Master's degree in Sales or equivalent, you ideally have successful previous experience in sales, preferably in the automotive sector or a premium environment.</p><br><br><p>The ideal candidate is characterized by:</p><br><br><ul><li>Excellent interpersonal and customer service skills.</li><li>A neat appearance and professional communication</li><li>A strong focus on results and sales performance</li><li>Good listening and advising skills</li><li>A developed sense of detail, quality of service, and customer experience</li></ul><p>Knowledge of the automotive sector is an asset.</p><br><br> <br><br> </div>
Rekrute
Morocco - Rabat
<h2 class="h5">Job description</h2>
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<br> Company culture : <p>
<strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br>
<br> Job : <p><u><strong>Your mission:</strong></u></p><br><br><p>As a Customer Advisor, you will play a key role in the quality of the customer experience by:</p><br><br><p>• Responding to customer requests via phone, email, or chat.<br>• Identifying and resolving problems or complaints to ensure their satisfaction.<br>• Proposing personalized solutions to strengthen customer loyalty.<br>• Contributing to the continuous improvement of services by sharing customer feedback and needs.<br> </p><br><br> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:</p><br><br><p>• Perfectly master French, both spoken and written.<br>• Have excellent communication skills, are organized, independent, and positive.<br>• Master digital tools and are curious about new technologies.<br>• Enjoy taking on challenges and are customer-satisfaction oriented.</p><br><br><p><u><strong>Recruitment process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will receive an email inviting you to take a series of interactive tests to assess your language, technical, and personality skills.<br>2 Phone exchange<br>A first discussion with a member of the recruitment team to discover Concentrix and validate the fit with the position.<br>3 In-person interview<br>A meeting to deepen your profile and align your ambitions with our company culture.</p><br><br><p><u><strong>What we offer you:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive remuneration<br>• Language bonus for multilingual profiles<br>• Performance bonuses<br>• Regularity bonus starting from the 12th month<br>• Special Aid El Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Complementary pension after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided<br>• Continuous training programs</p><br><br><p><strong><u>Dynamic work environment:</u></strong></p><br><br><p>• Internal events and activities throughout the year<br>• Activities aimed at strengthening team spirit and company culture<br> </p><br><br> <br><br> </div>
Morocco - Boulemane
<p>The call reception advisor is responsible for answering incoming customer calls by telephone. Their role consists of identifying their needs and providing a solution as quickly as possible. Sometimes, they also have to finalize sales. Reporting to the team manager, their main tasks consist of: Receiving incoming customer calls. Actively listening to the interlocutors. Identifying their needs, analyzing their requests and directing them. Maintaining the highest quality of customer service. Guaranteeing the achievement of the project's quantitative and qualitative objectives. Before taking charge of the mission, complete training is provided to prepare them for the responsibilities entrusted to them.</p><p><strong>Desired Candidate Profile</strong></p><p>Perfect command of the French language, with good oral and written fluency. Excellent argumentation skills. Commercial logic. Real listening skills. Unwavering empathy.</p>
Devoteam Morocco
Morocco - Casablanca
<p><font dir="auto"><font dir="auto">As part of an application maintenance activity, the consultant will be involved in the support and development of the </font></font><strong><font dir="auto"><font dir="auto">Flexera</font></font></strong><font dir="auto"><font dir="auto"> solution . </font></font><br> <br> <strong><font dir="auto"><font dir="auto">Main responsibilities:</font></font></strong> <br> <br><font dir="auto"><font dir="auto"> Provide level 2/3 functional and technical support. </font></font><br><font dir="auto"><font dir="auto">Analyze and resolve incidents and anomalies. </font></font><br><font dir="auto"><font dir="auto">Implement corrections and enhancements to the solution. </font></font><br><font dir="auto"><font dir="auto">Configure and perform functional administration of Flexera. </font></font><br><font dir="auto"><font dir="auto">Monitor the quality of data and interfaces. </font></font><br><font dir="auto"><font dir="auto">Participate in testing, acceptance testing, and production deployments. </font></font><br><font dir="auto"><font dir="auto">Ensure documentation and reporting of application maintenance activities. Company description: Flexera Consultant</font></font></p><p><strong>Desired Candidate Profile</strong></p><p> <strong><font dir="auto"><font dir="auto">Search Profile:</font></font></strong> </p> <ul> <li><font dir="auto"><font dir="auto">Bachelor's degree (3-5 years of higher education) in computer science or information systems.</font></font></li> <li><font dir="auto"><font dir="auto">3+ years experience in application maintenance.</font></font></li> <li><font dir="auto"><font dir="auto">Good knowledge of Flexera, ideally </font></font><strong><font dir="auto"><font dir="auto">Flexera One</font></font></strong><font dir="auto"><font dir="auto"> / </font></font><strong><font dir="auto"><font dir="auto">FlexNet Manager</font></font></strong><font dir="auto"><font dir="auto"> .</font></font></li> <li><font dir="auto"><font dir="auto">Knowledge of </font></font><strong><font dir="auto"><font dir="auto">SQL</font></font></strong><font dir="auto"><font dir="auto"> and </font></font><strong><font dir="auto"><font dir="auto">software license management / SAM.</font></font></strong> </li> <li><font dir="auto"><font dir="auto">Good analytical and incident resolution skills</font></font></li> <li><font dir="auto"><font dir="auto">Good understanding of the </font></font><strong><font dir="auto"><font dir="auto">ITIL framework</font></font></strong> </li> <li><font dir="auto"><font dir="auto">Fluent French and professional English.</font></font></li> <li><font dir="auto"><font dir="auto">Autonomy, rigor and good interpersonal skills.</font></font></li> </ul> <p><font dir="auto"><font dir="auto">Competencies: Flexera - SAM - SQL - Application Support</font></font></p>
GEC Groupe
Morocco - Rabat
<h2 class="h5">Job description</h2>
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<span></span><p><span>GEC – Global Experts Consulting recrute | Consultant PPO – Pilotage & Gouvernance de Portefeuille Projets | Casablanca</span><br></p><br><p><span>Dans le cadre d’une nouvelle mission stratégique, nous recherchons un </span><b><span>PPO Senior – Pilotage & Gouvernance de Portefeuille Projets</span></b><span> pour accompagner le pilotage et la gouvernance d’un portefeuille de projets à forts enjeux.</span><br></p><br><p><span>Expérience confirmée en </span><b><span>PMO / PPO / Portfolio Management</span></b><span> dans des environnements complexes</span><br></p><br><p><span>Pilotage et consolidation d’un </span><b><span>portefeuille de projets</span></b><span> : avancement, jalons, budgets, charges, risques, alertes et dépendances</span><br></p><br><p><span>Mise en place et suivi des dispositifs de </span><b><span>gouvernance projets</span></b><br></p><br><p><span>Préparation et animation des </span><b><span>instances de gouvernance, COPIL et comités de suivi</span></b><br></p><br><p><span>Production de </span><b><span>reportings exécutifs, dashboards, KPI et indicateurs d’aide à la décision</span></b><br></p><br><p><span>Suivi des </span><b><span>risques, budgets, roadmaps et plans d’actions</span></b><br></p><br><p><span>Coordination transverse avec les différentes parties prenantes : </span><b><span>Métiers, IT, sponsors et équipes projets</span></b><br></p><br><p><span>Capacité à consolider l’information, identifier les points d’alerte et accompagner les </span><b><span>arbitrages et la priorisation du portefeuille</span></b><br></p><br><p><span>Excellentes capacités d’analyse, de synthèse, de communication et forte aisance avec les interlocuteurs de haut niveau</span><br></p><br><p><span>Une expérience dans le </span><b><span>secteur bancaire / services financiers</span></b><span> constitue un réel atout</span><br></p><br><br> </div>
Morocco - Boulemane
<p>The PMO Consultant supports project teams in the operational management and monitoring of activities. He/She ensures the management of schedules, monitoring of milestones and deliverables, as well as the production of reporting to guarantee compliance with cost, quality, and deadline objectives.</p><p><strong>Main Responsibilities</strong></p><ul><li>Monitor project schedules, deadlines, and key milestones.</li><li>Ensure deadlines and deliverable progress are met.</li><li>Consolidate project data and track performance indicators.</li><li>Produce regular reports on project progress (status, risks, actions, budgets).</li><li>Identify discrepancies, alert stakeholders, and contribute to the implementation of corrective actions.</li><li>Coordinate exchanges between different project stakeholders.</li><li>Participate in progress meetings and prepare steering support materials.</li><li>Ensure the reliability and updating of monitoring data.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Profile</strong></p><ul><li>Master's degree in Industrial Engineering, Project Management, or equivalent.</li><li>First experience of 1-2 years in PMO, project management, or activity steering.</li><li>Good understanding of industrial environments.</li></ul><p><strong>Technical Skills</strong></p><ul><li>Advanced proficiency in Excel.</li><li>Knowledge of Business Intelligence (BI) tools is appreciated.</li><li>Good command of office and reporting tools.</li><li>Knowledge of project management methodologies.</li></ul><p><strong>Soft Skills</strong></p><ul><li>Excellent communication skills in French and English.</li><li>Analytical and problem-solving skills.</li><li>Organizational skills and rigor.</li><li>Coordination and teamwork skills.</li><li>Results-oriented.</li><li>Adaptability and flexibility.</li><li>Good professional posture and interpersonal skills.</li></ul>
Rekrute
Morocco - Rabat
<h2 class="h5">Job description</h2>
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<p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br>
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<br> Company culture : <p>
<strong>Sofrecom Maroc</strong> stands out for its <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central priorities. A close management approach promotes support, accountability and long-lasting teamwork. This collaborative foundation is complemented by a <strong>notable innovation dimension</strong>, encouraging initiative, agility and experimentation. <strong>Structured processes</strong> ensure reliability and operational efficiency, while performance-driven practices play a more supportive and balanced role. </p><br><br>
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<br> Job : <p>Within a BCCM and operational resilience team, the Junior Consultant assists senior consultants and project managers in consulting missions, maturity assessments, compliance, business continuity, and operational resilience.He/She contributes to information gathering, gap analysis, deliverable preparation, action plan follow-up, and documentation of continuity, crisis, and business recovery plans.<br>Main activities<br>• Participate in cyber maturity, BCCM, and operational resilience assessment missions.• Contribute to compliance and gap analyses against ISO 27001, ISO 22301, ISO 27005, NIST, or equivalent frameworks.• Collect, organize, and verify documentary evidence related to security controls, business continuity, crisis management, and incident recovery.• Participate in the analysis of cyber and operational risks under the supervision of a senior consultant.• Contribute to the preparation of deliverables: gap analysis, maturity scorecards, tracking sheets, remediation plans, meeting minutes, and presentation materials.• Monitor the progress of action plans and follow up with stakeholders on expected items.• Participate in the documentation or updating of BCP, DRP, crisis management, IT continuity, and operational resilience procedures.• Prepare simple summaries and regular reports for project teams.• Contribute to the preparation of workshops, interviews, questionnaires, and assessment campaigns.• Participate in monitoring GRC best practices, business continuity, cybersecurity, and operational resilience. </p><br><br> <br><br> </div>
Rekrute
Morocco - Rabat
<h2 class="h5">Job description</h2>
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Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market.
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<br> Job : <p>We are recruiting for our client in Casablanca, a <strong>Customer Advisor</strong>.<br> </p><br><br><p><u><strong>Main missions:</strong></u></p><br><br><ul><li>Welcome, inform, and assist clients with their requests.</li><li>Handle calls, emails, and client requests.</li><li>Identify client needs and propose suitable solutions.</li><li>Ensure effective follow-up of cases and complaints.</li><li>Build customer loyalty by providing quality service.</li><li>Maintain a high level of customer satisfaction.</li><li>Respect company procedures and quality standards.</li></ul> <br> <br> Required profile : <ul><li>Associate's degree (Bac+2) or higher, preferably in management, commerce, or customer relations.</li><li>Proven experience in a similar role is desired.</li><li>Excellent oral and written communication skills.</li><li>Proficiency in French; knowledge of English is an asset.</li><li>Good command of computer tools.</li><li>Listening skills, customer focus, and interpersonal ease.</li><li>Rigor, organization, and teamwork spirit.</li></ul> <br><br> </div>
GEC Groupe
Morocco - Rabat
<h2 class="h5">Job description</h2>
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<span></span><p><b><span>GEC – Global Experts Consulting recrute | Chef de Projet AMOA Digital & Crédit | Casablanca</span></b><br></p><br><p><span>Dans le cadre d’une nouvelle mission dans le secteur bancaire, nous recherchons un </span><b><span>Chef de Projet AMOA / Consultant Senior</span></b><span> disposant d’une solide expérience dans le pilotage de </span><b><span>projets digitaux</span></b><span>, avec une bonne connaissance des métiers du </span><b><span>crédit / financement</span></b><span>.</span><br></p><br><span>Expérience confirmée en </span><b><span>gestion de projets digitaux</span></b><span> dans un environnement bancaire ou financier</span><br><br><span>Bonne connaissance des </span><b><span>parcours Crédit / Lending</span></b><span> : demande de crédit, instruction, décision, contractualisation, déblocage…</span><br><br><span>Capacité à assurer l’interface entre les </span><b><span>équipes Métiers et IT</span></b><span> et à traduire les besoins métier en solutions fonctionnelles</span><br><br><span>Maîtrise du </span><b><span>recueil et de l’analyse des besoins</span></b><span>, de l’animation d’ateliers et du cadrage fonctionnel</span><br><br><span>Excellente capacité à rédiger des </span><b><span>expressions de besoins, spécifications fonctionnelles, user stories et critères d’acceptation</span></b><br><br><span>Bonne compréhension des environnements SI : </span><b><span>API, flux, interfaces, intégration et échanges inter-applicatifs</span></b><br><br><span>Expérience en </span><b><span>recette fonctionnelle / UAT</span></b><span>, suivi des anomalies et accompagnement jusqu’à la mise en production</span><br><br><span>Maîtrise des méthodologies </span><b><span>Agile / Scrum</span></b><span> et capacité à travailler avec des équipes techniques</span><br><br><span>Autonomie, excellent relationnel et capacité à coordonner des interlocuteurs Métiers, IT et partenaires</span><br><br><br> </div>
Rekrute
Morocco - Rabat
<h2 class="h5">Job description</h2>
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<p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br>
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<br> Company culture : <p><strong>Disty Technologies</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is balanced by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. The company also embraces an <strong>innovation culture</strong>, encouraging initiative, adaptability and experimentation. Finally, a structured <strong>organizational foundation</strong> underpins the whole, ensuring process rigor, reliability and operational efficiency.
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<br> Job : <p>As a <strong>Sales Advisor</strong>, you will be in charge of selling our product range to IT resellers in the national market. Customer relations will mainly be by telephone (outgoing and incoming calls) and email.<br>You will be responsible for the follow-up, development, and loyalty of our customers.<br><strong>Your main responsibilities will be to:</strong></p><br><br><ul><li>Develop your client portfolio,</li><li>Build loyalty with existing clients,</li><li>Promote Disty Technologies' products and services,</li><li>Conduct competitive intelligence,</li><li>Ensure the proper implementation of defined commercial policies,</li><li>Provide regular reporting of your activity to your manager.</li></ul> <br> Required profile : <p>With a commercial or general background, you must have <strong>at least 2 years of successful experience in sales.</strong><br>Your commitment and perseverance, combined with our know-how, will turn your ambitions into achievements and together, we will exceed our goals!</p><br><br><p>With good communication skills and persistence, you show openness and receptiveness.</p><br><br><p>You fully embrace the company culture that places customer satisfaction as the absolute priority.</p><br><br> <br><br> </div>
Rekrute
Morocco - Rabat
<h2 class="h5">Job description</h2>
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<br> Company culture : <p>
<strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br>
<br> Job : <p><u><strong>Your mission as a Telesales Customer Advisor:</strong></u></p><br><br><p> As a Telesales Customer Advisor, you will play a key role by:</p><br><br><p>• Promoting our clients' products and services<br>• Identifying customer needs and offering suitable solutions.<br>• Negotiating and retaining customers<br>• Turning every interaction into a sales opportunity and building lasting relationships.<br>• Contributing to collective performance<br>• Sharing your ideas and actively participating in the continuous improvement of our processes.<br> </p><br><br> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:</p><br><br><p>• Perfectly master French, both spoken and written<br>• Have excellent communication skills<br>• Are organized, independent, and positive<br>• Are proficient with digital tools<br>• Love taking on challenges and are customer-satisfaction oriented</p><br><br><p><u><strong>Recruitment process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will receive an email inviting you to take a series of interactive tests to assess your language, technical, and personality skills.<br>2 Phone exchange<br>An initial conversation with a member of the recruitment team to discover Concentrix and confirm suitability for the role.<br>3 In-person interview<br>A meeting to deepen your profile and align your ambitions with our company culture.</p><br><br><p><u><strong>What we offer you:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive compensation<br>• Language bonus for multilingual profiles<br>• Performance bonuses<br>• Regularity bonus starting from the 12th month<br>• Special Eid al-Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Supplementary pension after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided<br>• Continuous training programs</p><br><br><p><u><strong>Dynamic work environment:</strong></u></p><br><br><p>• Internal events and activities throughout the year<br>• Activities aimed at strengthening team spirit and company culture<br> </p><br><br> <br><br> </div>
Rekrute
Morocco - Rabat
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p>
<strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br>
<br> Job : <p><u><strong> Your mission as a Telesales Customer Advisor:</strong></u></p><br><br><p> As a Telesales Customer Advisor, you will play a key role in:</p><br><br><p>• Promoting our clients' products and services<br>• Identifying customer needs and proposing suitable solutions.<br>• Negotiating and retaining customers<br>• Turning every interaction into a sales opportunity and building lasting relationships.<br>• Contributing to collective performance<br>• Sharing your ideas and actively participating in the continuous improvement of our processes.<br> </p><br><br> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:<br>• Have perfect mastery of French, both spoken and written<br>• Have excellent communication skills<br>• Are organized, independent, and positive<br>• Master digital tools<br>• Enjoy taking on challenges and are customer satisfaction oriented</p><br><br><p><u><strong>Recruitment process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will receive an email inviting you to take a series of interactive tests to evaluate your language, technical, and personality skills.<br>2 Phone exchange<br>An initial conversation with a member of the recruitment team to discover Concentrix and confirm your suitability for the role.<br>3 In-person interview<br>A meeting to learn more about your profile and align your ambitions with our company culture.</p><br><br><p><u><strong>What we offer you:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive remuneration<br>• Language bonus for multilingual profiles<br>• Performance bonuses<br>• Regularity bonus starting from the 12th month<br>• Special Eid Al Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Supplementary pension after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided<br>• Continuous training programs</p><br><br><p><u><strong>Dynamic work environment:</strong></u></p><br><br><p>• Internal events and activities throughout the year<br>• Activities aimed at strengthening team spirit and company culture<br> </p><br><br> <br><br> </div>
Rekrute
Morocco - Rabat
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p>
<strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br>
<br> Job : <p><u><strong>Your mission as a Telesales Customer Advisor:</strong></u></p><br><br><p> As a Telesales Customer Advisor, you will play a key role by:</p><br><br><p>• Promoting our clients' products and services<br>• Identifying customer needs and proposing suitable solutions.<br>• Negotiating and retaining customers<br>• Turning every interaction into a sales opportunity and building lasting relationships.<br>• Contributing to collective performance<br>• Sharing your ideas and actively participating in the continuous improvement of our processes.<br> </p><br><br> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:<br>• Perfectly master French orally and in writing<br>• Have excellent communication skills<br>• Are organized, independent, and positive<br>• Master digital tools<br>• Enjoy taking on challenges and are focused on customer satisfaction</p><br><br><p><u><strong>Recruitment process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will receive an email inviting you to take a series of interactive tests to assess your language, technical, and personality skills.<br>2 Phone exchange<br>An initial discussion with a member of the recruitment team to discover Concentrix and confirm suitability for the role.<br>3 In-person interview<br>A meeting to deepen your profile and align your ambitions with our company culture.</p><br><br><p><u><strong>What we offer you:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive compensation<br>• Language bonus for multilingual profiles<br>• Performance bonuses<br>• Regularity bonus from 12 months onwards<br>• Special Eid al-Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Complementary retirement plan after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided<br>• Continuous training programs</p><br><br><p><u><strong>Dynamic work environment:</strong></u></p><br><br><p>• Internal events and animations throughout the year<br>• Activities aimed at strengthening team spirit and company culture<br> </p><br><br> <br><br> </div>