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Customer Development Excellence Lead

locationsCasablanca, Morocco time typeFull time posted onPosted Today job requisition idR-72576

Company Profile:

At Unilever you are more than your job title, you are part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us.
We produce world-leading brands including Lipton, Knorr, Dove, Axe, Hellmann’s and Omo, alongside trusted local names and innovative-forward thinking brands like Ben & Jerry’s, The Dollar Shave Club and Surf.
Be part of the most successful purpose-led business in the world. Have the opportunity to see the true impact that you’re having in the work you do - every small thing counts.

Job Scope:

Manage all CD operational aspects.

Roles & Responsibilities

Coordinate pricing with all stakeholders (Sales managers, CM, BB…). Implement and follow up of competitive intelligence scorecards. Customers JBP preparation and follow up. Ensure effective use of HHT by sales force. Develop consistency and coherence in operations within CD. Preparation and communication of weekly/Monthly scorecards/KPI’s for sales force (quantitative and qualitative targets). Efficient helpdesk for all customers and sales force. Conduct regular update of PJP in the system to support the RTM. Weekly reporting on landing. Sales data analysis primary/EPOS / simplified scorecards for different forums/meetings Prepare CD Presentations. Lead FCS/PS data calculation and analysis. Sales force incentives: design & calculation. Field force capability building: regular training program for the FF. Sales system management: SAS/SAWA. Manage D-com: B2B & B2C.

Key Competencies & Skills:

Growth Mindset
Consumer & Customer Focus
Bias for Action
Responsibility & Accountability
Building Talent & Teams
Strategic influencing between Marketing and CD, and strong demonstration of team commitment and leadership within the geographic scope
Effective use of SAP, SAS. and Microsoft office.
Analysis skills and data CD driven
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring ing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey