Purpose & Overall Relevance for the Organization:

To execute the order book of various customers by ensuring sales demand will be fulfilled on time and in full delivery of sales orders.

Key Responsibilities:

• Ensure on time execution of customer deliveries against commercial requirement and commercial prioritization.


• Support on day-to-day activities to ensure on time execution of customer deliveries.


• Take the responsibility to coordinate daily delivery arrangements for Retail stores, wholesales and subsidiaries.


• Maintain the order book to reflect the latest range and master data changes.


• Contribute and pro-actively process all order book requests initiated by Sales team & Customer Service.


• Support order book invoicing with respect to guideline & perform regular checks.


• Generate reports on timely basis to the stakeholders with order book updates.


• Coordinate with the warehouse to ensure on time order book execution.


• Proactively contribute to bring efficiency in processes and any process improvement.

KPI’s:

• OTA/COTA – On time availability


• OTIF/COTIF - On time execution


• Accuracy of order book


• On time execution

Key Relationships:

• Local: Daily basis - interaction mainly with internal stakeholders (SCM, CS, Sales, Finance. 3PL, Warehouse)

Knowledge, Skills and Abilities:

• Knowledge of Supply Chain and/or Logistics


• A high level of problem solving ability


• Superior attention to detail and accuracy


• Team player with high planning, organizing and reporting abilities.


• Excellent communication skills


• Ability to contribute to a team environment where performance is measured


• Fast learner with ability to work independently


• Experience in working under pressure to meet deadlines and conflicting priorities


• Strong Microsoft Office skills are essential, Proficient in excel.


• SAP knowledge (Sales & Distribution module an added advantage)


• Fluency in English and Arabic is an advantage.

Requisite Education and Experience / Minimum Qualifications:

• Degree from an accredited college or/and university.


• 2+ years of experience working in a supply chain environment, preferably in apparel/fashion/shoes industry/FMCG.