Job description

Job :

We are looking to hire an ERP Project Manager Sage FRP 1000 & Sage Payroll for one of our clients based in Casablanca.

The main responsibilities of this role are as follows:

Responsibilities:
Support & Operations
• Provide functional and technical support to users (level 2/3)
• Diagnose and resolve incidents related to Sage FRP 1000 and Sage Payroll ERPs
• Track and prioritize user tickets
• Ensure service continuity and quality of processing
Project Management
• Lead ERP system evolution projects
• Gather and analyze business needs
• Write specifications and functional specifications
• Coordinate internal and external stakeholders (publishers, integrators)
• Monitor schedules, budgets, and deliverables
Continuous Improvement
• Propose optimizations for business processes
• Participate in the digitalization of workflows
• Implement performance indicators (KPIs)
Data & technical
• Use and query databases (SQL)
• Produce queries, reports, and extractions
• Ensure data quality and consistency

Education
• Bachelor's degree (Bac+3) to Master's degree (Bac+5) in IT, information systems, or equivalent
Experience
• Minimum of 5 years of experience in a similar role
• Significant experience with:
o Sage FRP 1000
o Sage Payroll
Technical Skills
• Mastery of Sage ERPs (FRP 1000 & Payroll)
• Very good mastery of SQL (queries, data analysis)
• Good understanding of IS environments (architecture, databases)
• Knowledge of business processes (finance, HR) highly appreciated
Behavioral Skills
• Excellent interpersonal skills and customer service orientation
• Analytical and problem-solving skills
• Organization and prioritization skills
• Team spirit and autonomy
• Good communication skills
Additional Assets
• Change management experience
• Knowledge of BI or reporting tools
• Experience in a multi-site environment