Job description

Company culture :

Locamed embraces a largely cooperation-driven culture, placing people, trust and teamwork at the heart of its organization. The company favors a close management style focused on support, empowerment and strong professional relationships. This collaborative foundation is complemented by a notable innovation component, encouraging initiative, creativity and adaptability. Competitive and organizational aspects remain secondary, helping structure operations and support performance objectives.

We are recruiting dynamic and motivated Senior Sales Agents to strengthen our team at our store located in Marrakech.

Main missions:

• Manage and develop a portfolio of key accounts by maintaining strong relationships and ensuring their long-term satisfaction.
• Identify new strategic clients in specific sectors and negotiate major contracts with these companies.
• Analyze the needs of key accounts and design customized commercial solutions adapted to their requirements.
• Lead the commercial strategy to achieve turnover and profitability objectives for key accounts.
• Monitor the performance of key accounts, conduct results analysis, and propose corrective actions if necessary.
• Ensure quality after-sales follow-up, guarantee that commitments are met, and quickly resolve any potential problems or complaints.
• Collaborate closely with internal teams (marketing, product, customer service, technical) to ensure key account satisfaction.
• Ensure smooth information flow between internal teams to guarantee the successful execution of projects or contracts.
• Conduct competitive intelligence to adapt commercial offers and remain competitive against market changes.
• Continuously train on new products, services, and industry trends to optimize key account management.
   

To succeed in this role, you need to demonstrate the following skills and qualities: 

• Training in commerce, management, or the medical field (BTS, Bachelor's degree, or equivalent).
• A minimum of 2 years of experience in sales, commercial management, or in a medical/paramedical environment.
• Good knowledge of medical products and their regulations.
• Proficiency in commercial management tools (invoicing, inventory, orders).
• Comfort with IT tools (ERP, Excel, cash register software).
• Ability to work in a team.
• Excellent customer service and listening skills.
• Rigor, organization, and responsiveness in daily management.