We currently have an opportunity for an Order Taker to join our Four Seasons Hotel Rabat, Kasr Al Bahr team in Morocco!

Reporting into the Room Service Manager you will be responsible for will take guest in-room dining orders, communicate special requests to the kitchen, and coordinate delivery of orders according to Four Seasons Standards.

Responsibilities will include, Answer telephone using courteous, efficient telephone etiquette while obtaining all information necessary to process the guest s order according to Four Seasons Standards. Communicate guest orders, check completed kitchen orders with the guest s original order; coordinate delivery of items to the guestroom by Room Service Servers in a timely manner to ensure proper food quality; properly and accurately close guest checks; record guest charges and gratuities.

Desired Candidate Profile

• At least one year of food service experience.
• Excellent English verbal and written skills.
• The ability to communicate in a warm and friendly manner over the telephone.
• Detail oriented, organized work area and prioritize guest requests.
• Fluency in French, Arabic and English is a must for this location, along with eligibility to work in Morocco.