Lead and manage a team of IT operations professionals, providing guidance, coaching, and performance evaluations. Develop and implement IT strategies aligned with the organization's goals and objectives. Oversee the management and maintenance of the IT infrastructure, including networks, servers, and cloud systems. Ensure the availability, performance, and security of IT services and systems. Implement and maintain IT service management (ITSM) processes and best practices.

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Desired Candidate Profile

Master's degree in Computer Science, Information Technology, or a related field (5 years of higher education). Minimum of 5 years of experience in IT operations, including at least 2 years in a leadership role. Strong knowledge of IT infrastructure management, including networks, servers, and cloud computing platforms. Expertise in implementing and maintaining ITSM frameworks and best practices.