Job description

Job :

Your main tasks:

Quality and continuous improvement

• Perform regular checks of different departments and identify malfunctions.
• Ensure the follow-up of corrective and preventive actions in coordination with the relevant managers.
• Receive and process patient complaints, ensure their follow-up, and propose improvement actions.
• Measure patient satisfaction through satisfaction surveys and manage improvement plans.
• Calculate, analyze, and track QHSE indicators.
• Prepare monthly reports and present the results to the Management Committee.
• Participate in certification and continuous improvement processes.

Document management system

• Participate in the writing, updating, and evolution of QHSE procedures and documents.
• Ensure the deployment of procedures and monitor their proper application.
• Conduct internal training on procedures and best practices.
• Ensure the compliance of the document system, traceability, and adherence to processes.
• Monitor the performance of the Quality Management System (QMS).

Occupational Health, Safety and Environment (OHS & HSE)

• Participate in the implementation of regulatory requirements for Health, Safety, and Environment.
• Lead actions to prevent occupational and environmental risks.
• Monitor dosimetry:
• ensure dosimeters are assigned to new employees;
• check the results transmitted by the CNRP monthly;
• ensure compliance with dosimeter usage rules.
• Implement actions to prevent Blood Exposure Accidents (BEA) and conduct awareness sessions.
• Participate in investigations following workplace accidents and ensure follow-up of action plans.
• Contribute to the development and implementation of emergency plans.
• Ensure the effectiveness of fire prevention systems.
• Participate in the development and implementation of the HSE training plan.
• Lead and manage the Occupational Health and Safety Committee (OHSC).
• Update OHS and environmental risk analyses.
• Exercise a duty to report any potential risk related to safety or the environment.

• Master's degree (Bac+5) in Quality, Health, Safety, Environment, Risk Management, or equivalent.
• Minimum of 3 years of experience in QHSE, ideally in the healthcare sector.
• Good knowledge of quality management systems and HSE regulatory requirements.
• Proficiency in office software and performance indicators.
• Excellent analytical, organizational, and communication skills.
• Team spirit, rigor, autonomy, and a focus on continuous improvement.