Job description

Company culture :

Axa Services Maroc operates within a strongly collaborative culture, where people, trust, and high-quality professional relationships are central. The company promotes close and supportive management, encouraging accountability, development, and teamwork. This human-centered environment is reinforced by robust organizational practices that ensure reliability and operational efficiency. It is balanced by a performance-oriented mindset and a measured openness to innovation, supporting collective success.

Reporting to the HR Business Partners, the HR Advisor will have the following missions:

• HR Development:
- Manages the integration and retention process for employees in their scope
- Co-manages recruitment interviews
- Handles internal job openings: creation and publication of the advertisement, receipt, sorting, and pre-selection of CVs, scheduling of internal recruitment interviews, co-management of interviews & assessments
- Handles departure files: receipt of departure requests, management of interviews, and administrative coordination of departures (definition of notice period, consolidation of required documents... )
- Monitors and coordinates the objective setting and annual performance appraisal processes for employees in their scope
- Manages certain HR development committees within their scope
- Implements the internal mobility process within their scope (talent pool creation, talent management... )
- Executes the deployment of HR action plans within their scope (new tools, processes, systems... )
• Administrative Management:
- Populates and ensures the accuracy of administrative management files for employees in their scope (headcount monitoring, movements, working hours...) in accordance with current rules and procedures
• Disciplinary Management:
- Investigates disciplinary cases (classification of offenses; definition of the corresponding sanction level up to the 3rd warning) within their scope for decision by their hierarchy
- Assesses the legal compliance of the disciplinary sanction process
- Manages disciplinary sanction interviews
- Liaes with the labor inspectorate
• Social Relations Management:
- Analyzes and reports to their hierarchy elements that could destabilize the social climate
- Monitors, in collaboration with the Social Relations Coordinator, the implementation of actions decided within the Social and Economic Committees (CSE) and alerts their hierarchy on deviations and dysfunctions related to their implementation

• Social Relations Management:
- Analyzes and reports to their hierarchy elements that could destabilize the social climate
- Monitors, in collaboration with the Social Relations Coordinator, the implementation of actions decided within the Social and Economic Committees (CSE) and alerts their hierarchy on deviations and dysfunctions related to their implementation
• Advice:
- Handles requests from employees in their scope regarding their careers (information requests, mobility requests): collection, analysis, and response
- Gathers assistance requests from managers in their scope in handling HR files, and coordinates their response
- Shares best practices implemented in their scope that can be globally capitalized upon
• Reporting
- Prepares reports and populates HR dashboards (disciplinary, mobility, departures...)
- Reports to their hierarchy and obtains validation for disciplinary sanctions exceeding their scope of responsibility
 

With a higher education degree (Bac+4), you have a minimum of 4 to 5 years of HR experience in a similar role, ideally in a customer relations center.
You have a good understanding of regulations, strong synthesis and analytical skills. Your interpersonal skills and listening ability are essential qualities for successfully carrying out your missions.