Job description

Company culture :

Foundever is defined by a culture strongly driven by innovation, where creativity, agility and experimentation play a central role in daily operations. This focus is closely balanced by a collaborative culture that emphasizes teamwork, trust and a supportive, people-oriented management style. A competitive dimension reinforces performance expectations and results orientation, while a more moderate organizational component provides structure and reliability. The environment is well suited to curious, committed profiles who thrive in dynamic and evolving settings.

Job Description

Join a dynamic team and help improve customer experience on a financial project!

Foundever is recruiting Bilingual Customer Service Representatives (English & French) for a Canadian financial project, in collaboration with a major player in financial services.

Your tasks:

• Respond to customer calls and provide quick and effective solutions;
• Resolve problems by personalizing each interaction with professionalism;
• Collaborate within a passionate and responsible team focused on customer satisfaction.

Social benefits and others

In addition to a permanent contract (CDI), social security, private health insurance, and round-trip transportation, Foundever offers you:

• A certified training program;
• A language bonus;
• A 25% increase for night shifts;
• The company offers real opportunities for professional development, with strong career prospects: 90% of our promotions come from internal mobility;
• A flexible, inclusive, and creativity-friendly work environment;
• A performance bonus;
• A progressive salary;
• CNSS subscription;
• Private health insurance;
• A social club.

Like all positions in our company, this position is open to people with reduced mobility.

Profile Wanted

• You have perfect spoken French and English;
• You have excellent communication and organization skills;
• Minimum education level: High School Diploma (Baccalauréat);
• You can handle pressure and solve problems quickly