• Maintain all Hotel Guest rooms and public areas, plus the ‘heart of house’, ensuring the highest standards of cleanliness are met


• Establish standards and guidelines to ensure total Guest satisfaction and team productivity in compliance with SOPs

• Supervise training of all housekeeping team members to ensure successful operation


• Measure, interpret and evaluate working standard of the department


• Create and maintain good working relationships within and with other departments


• Control all purchases for the department and be consistently aware of quality and cost


• Show by personal example a philosophy of work and conduct consistent with the professionalism expected


• Manage and control all operation equipment, linen and uniforms


• Set short and long term strategies for the department

Skills

You should be a college / university degree graduate with at least three years previous management experiences in the Housekeeping Department of a hotel or resort. Technically you will have fluency in both written and spoken English and knowledge of Micros / Opera coupled with administration,organizational computer literacy skills.

The ideal candidate will be an exceptionally strong professional with an eye for detail and a passion for high quality hotel keeping. You will be a self motivator, flexible and creative in order to develop

innovative options in the best interest of guests and the hotel and should possess following additional

competencies:

Understanding the Business Influencing Outcomes

Planning for Business Team Building

Valuing Diversity Leading People

Adaptability Drive for Results

Customer Focus Managing Operations