About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.
About the role
Maintain proper credit procedures in the hotel in accordance with local and corporate policies and procedures. Control and monitor prompt and accurate billing and collection of all accounts receivable items in order to maintain the lowest possible outstanding accounts at all times.
What you will do
- Establish and maintain local credit policies and procedures regarding billing, credit cards, collection, inquiries and cheque cashing and prepare month-end and year-end reports and reconciliations in accordance with established corporate guidelines.
- Ensure all inquiries from guests or credit card companies are handled promptly (same day if possible) and professionally.
- Ensure prompt and accurate billing for all accounts and timely collection follow-up.
- Maintain credit histories, original approved written requests for credit and other records for regular hotel accounts.
- Ensure that the check-in / check-out procedure adequately protects the hotel without burden or delay to the guests of the hotel.
- Develop and maintain relationships with regular clients to foster communication and assist in collection.
- Prepare and conduct a monthly credit meeting.
- File documents and reports.
Perform any additional duties as assigned by the Director of Finance or Assistant Director of Finance.
What you bring
College education or equivalent
Minimum one to three years of experience in related position with Four Seasons or other organization.
What we offer:
• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals