Org. Setting and Reporting :This position is located in the United Nations Mission for the Referendum in Western Sahara (MINURSO), Laayoune. The incumbent supports in providing sound analytical inputs and advice that contribute to improving institutional capacity to address problems/issues pertaining to the claims and property survey processes. The Claims Assistant will report to the Chief Supply Chain Performance Management Section.
Responsibilities :The Claims Assistant will be responsible for the following duties: - Manage the Claims and Property Survey Unit and ensures its effective and efficient operation. - Assist in the provision of administrative support to the Chief of the Section, the Chairperson of the Local Property Survey Board (LPSB), the Chairperson of the Claims Review Board (CRB), and act as Secretary of the LPSB, CRB, and as Alternate Secretary to the LCC. - Works as a team member in complaints with United Nations Rules and Regulations, Policies, Guidelines, Procedures, IPSAS, and best practices. - Provides accurate statistics and maintains the claims database and archive system; - Reviews and analyzes compensation claims, property survey and documentation received from other sources (Local Police, Contingents, staff members, technical sections, and/or third party claimants or their legal representatives), in connection with write-off, loss of or damage to property. - Processes compensation claims and property survey cases for the presentation to Claims Review Board and Property Survey Board through the Section Chief. - Prepares correspondence to claimants, lawyers, insurance companies and others. - Participates in claims and property survey for missions (on-site visits) within the area of operations, in order to verify discrepancies, contradictions in evidence, or to secure additional information as necessary. - Prepares and disseminates recommendations and approvals of LCRB, LPSB or Head of Mission or Sub-Delegate (Chief of Mission Support) to concerned parties for action of follow-up on actions to be taken. - Initiates the timely submission of Automobile Accident Loss Reports (AALR) to insurance representatives (Adjusters). - Screens, analyzes and processes write-off requests and prepare A, AW and SB write-off presentations for submission to Delegated Authority or Local Property Survey Board and submit and follow-up with the Headquarters Survey Board (HPSB). - Prepare documentation, briefings, and guidance documents for the Board of Survey, Local Claims Review Board, and Local Committee on Contracts. - Updates, review and prepare reports on the UMOJA Write-Off notifications, equipment and fixed assets modules and generate reports in UMOJA BI. - Prepare the semi-annual and annual property write-off financial and LPSB meeting reports. - Maintains proper CRB and LPSB archive system. - Initiates demand notes to 3rd parties liable for damages to property. - Performs other related administrative duties, as required. - Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision-making. - Assists with visualizations and updating information material such as web pages or brochures.
Competencies :Professionalism: Extensive knowledge, regarding the application of financial and staff regulations and rules; Possesses the skills and ability to analyze and interpret financial data; Ability to manage processes, maintain accurate records, interpret/analyze a wide variety of data, and identify/resolve data discrepancies and activity problems; High level of commitment in order to ensure the proper use of the unit’s financial resources; Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Planning and organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently. Teamwork: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
Education :High school diploma or equivalent is required. Successful completion of both degree and non-degree programs in data analytics, business analytics or data science programs is an advantage
Job - Specific Qualification :Certification in UMOJA or Similar ERP (e.g. SAP) Business Intelligence is required. Certification in Property Management/Fixed Assets Management is desirable. Relevant training in Claims, Property Survey Board, and/or LCC basic or advanced is desirable. Knowledge in Property Management, Property Disposal, Property Control, Assets Management, Inventory Management, Project Management, or related fields is desirable.
Work Experience :At least eight (8) years of progressively responsible experience in claims, property survey, property management, legal or paralegal related function preferably in the United Nations or other international organization is required. Experience working with United Nations Rules, Regulations, Manuals and Policy is desirable. At least 2 years of experience in data analysis, report preparation and developing respective procedures and policy documents is desirable. Experience in handling various claims (including property, real estate, traffic accidents, injury, insurance); evaluation of damages/losses is desirable. 1 year or more of experience in data analytics or related area is desirable.
Languages :English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English Language oral and written is required. Knowledge of French and/or Arabic is desired.
Assessment :Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.
Special Notice :Applicants, who successfully go through a competitive recruitment process and are recommended for selection and/or inclusion in the roster of pre-approved candidates for subsequent job openings at the same level and with similar functions, may have their application information and roster status shared with other UN Organizations. Such applicants may be contacted by other UN Organizations for similar job openings, subject to the confirmation of their interest. Placement on the roster is no guarantee of a future selection. The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position.
United Nations Considerations :According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.
No Fee :THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.
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