The Inside Sales Specialist with French role will be part of Arrow Education Services Division - EMEA Education Sales Team that consists of several specialists including Account Management/ Sales and Sales Support / Internal Sales positions. They are currently looking for new individual to join them. The atmosphere in this close-knit team is inspiring, friendly, and supportive.

What You'll Be Doing

• Build an effective communication & relationship with customers.

  
  

• Qualify and respond to inbound lead inquiries.

  
  

• Outbound new business prospecting.

  
  

• Vendor programs knowledge management.

  
  

• Sales Forecast maintenance.

  
  

• Training schedule selection approval.

  
  

• Coordinate division of labour with local sales team in managing account activities and processes.

  
  

• Analyse and resolve client queries in accurate and timely manner.

  
  

• Maintain positive working relationship with clients for business growth.

  
  

• Develop account management plan to meet business objectives.

  
  

• Provide excellent customer service to ensure customer satisfaction.

  
  

• Execute and manage assigned work within allotted timeline and budget.

  
  

• Work closely with Education Delivery Team (training coordinators) and Sales Support.

  
  

What We Are Looking For

• Bachelor’s/Master’s degree or High school graduate with equivalent related sales experience.

  
  

• Languages: Fluent French (at least C1) and good English (at least B2 / C1 level).

  
  

• Developed knowledge and skills through formal training or considerable work experience.

  
  

• Previous sales and prospecting experience.

  
  

• Demonstrated ability to influence and to interact at multiple levels of an organization.

  
  

• Customer service excellence (customer focus).

  
  

• Works within established procedures with a moderate degree of supervision.

  
  

• Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions.

  
  

• Strong verbal and written communication in both French and English.

  
  

It would be nice if you also have

• IT Sales/Customer Service / Sales Support Experience.

  
  

• Interest in new technologies.

  
  

• Independent, self-motivated with a hardworking and proactive approach.

  
  

What’s In It For You

• Unique possibility to start and develop your career in the sector of new technology.

  
  

• Lots of opportunities to learn and acquire new experience.

  
  

• Using foreign languages and new technology solutions on daily basis.

  
  

• Private medical healthcare.

  
  

• My Benefit program membership.

  
  

• Fantastic working culture where you can make an impact.

  
  

• Nice office facility in an easy-to-reach location.

  
  

• Friendly work atmosphere.

  
  

Work Arrangement

• Hybrid – 3 days in office

  
  

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