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Sales Administrator

locationsCasablanca time typeFull time posted onPosted Today job requisition idR0640615

As the world’s cities grow more complex, people’s need to move easily becomes even more important. Enabling urban flow requires talent and ambition. Together at KONE, we create the new urban reality. Your career is a journey, and how you travel makes a difference.

It's time to make a move. Join our flow.

As a global elevator and escalator industry leader, we believe in improving performance through inspiring, engaging, and developing our people. Being a part of a global network of people, we are looking for a unique individual who would leverage working in a culture that fosters innovation and empowers individuals to make a difference.
KONE Morocco falls under the Middle East Turkey & Africa (KMTA) umbrella and is embarking upon an exciting growth phase in the Moroccan market. KONE continues to focus on growth despite the difficult economic times and we have several strategic positions to support the Global and Local “Sustainable Winning with Customers” strategy. To complement our growth plans we have an exciting sales administration position available.
Reporting directly to the Sales Manager – New Business Solutions, we are looking for an energetic and enthusiastic Sales Administrator based in our Casablanca office. In this role, you will ensure the proactiveness and efficiency of the Sales processes, supporting sales by taking care of lead handling, booking customer meetings along with salespersons, as well as contacting customers by phone or via online channels. The role may also support sales planning and sales funnel actions.
This is a unique opportunity to join a team of professionals who thrive to drive sales strategies and share best practices. If you feel you have what it takes and can add significant value to this role and department then apply for this exciting opportunity!
Supports salespersons in back-office tasks (tenders, orders, documents, equipment – SAP, Tendering tool, and CRM), customer inquiries, and orders. Maintains customer data and hierarchies in SAP + CRM as instructed by the salesperson or key account manager. Monitors the leads and new opportunities in CRM and assigns them to the right person. Coordinate with other departments (e.g., finance, logistics) to ensure timely processing of orders. Follows up the customer’s approval of designs and layout drawings. Maintains sales and tendering tools and master templates as instructed by the sales manager & product manager. Responsible for invoicing and monitoring of overdue payments. Provides reports and summaries for sales, marketing, installation, delivery, finance managers, etc. Assists in general office tasks. Customer relationship management and support in organizing customer visits, tasks, and events. Maintain and update sales records and databases. Experience with CRM software (e.g., Salesforce) is preferred.
Great dynamic team promoting a collaborative environment. Total reward elements that engage and motivate our employees and help us make KONE a great place to work. Comprehensive learning and development programs covering a wide range of professional skills. An engaging job with a position description and clear targets. Regular feedback through performance discussions. Opportunities for individual development. Mentoring and coaching programs. Flexibility, trust, and respect. Value-based culture, behaviors, and ethics. Sustainability and innovation. Working for a successful organization.

Shortlisted candidates will be invited to complete an automated video interview. Please keep checking your emails for the link which can sometimes land in the spam folder.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

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