Rare Disease Sales & Customer Engagement Lead page is loaded

Rare Disease Sales & Customer Engagement Lead

locationsCasablanca time typeFull time posted onPosted Today job requisition idR2757852

Business strategy and execution

Build and execute business strategy aligned with Sanofi & Sanofi Pharma global/regional strategy and action plans (co-building with Global Brand Team the Integrated Growth Plan providing strategic market insights that feed the overall strategy etc.) Drive key pre-launch activities to ensure successful local launches and developing a comprehensive local business case Competitive Environment: Activate business Intelligence and monitor changes to be ready to adapt the strategy to the competitive environment if required, propose growth opportunities (Universal health coverage in Morocco, Market demand in Tunisia etc). Lead the Integrated Growth Plan & execute the Brand Activation Plan (operational Plan), notably patient/customer segmentation, optimal patient/customer pathway/referral pathway (incl. identification and mitigation of local barriers to screening), stakeholder engagement, best-in-class Patient Support Programs/solutions etc. Track key performance indicators (Sales, Customer satisfaction, Internal engagement)

Budget / P&L / Performance management:

Full budget and P&L ownership and responsibility for operational effectiveness Ensure realization of budget commitment and 3-year plans Input with propositions the GBU Head on business needs for cross-GBU resourcing & budgeting Oversee the results of the overall operations, the financial, sales, and other data so as to follow up and evaluate if business objectives are met and adjust tactics accordingly if required.

Key stakeholders’ engagement:

Collaborate cross-functionally (e.g. Medical, Market Access, Public Affairs, Communication, Finance, BO&S, TRM & Supply…) to define a broad stakeholder engagement strategy by understanding how stakeholders impact each other in ecosystem (e.g., COEs, KOLs, HCPs, DOLs, scientific societies, PAGs, policy makers, payers, think-tanks, etc.) and tailor engagement to their level of maturity. Define innovative business models/partnerships with key external stakeholders to drive business growth and ensure a seamless patient experience from pre-screening to post-treatment

People & Organization Leadership

Lead a best-in-class local Commercial team that will transform the paradigm and enhance agile mindset. Manage the performance of the team through setting and reviewing priorities. Provide appropriate and timely feedback about performance and coaches team members to help them achieve their goals. Support the professional and career development of the team by identifying the skills and competencies that employees need for their current and prospective roles and provide opportunities to learn and practice new skills. Lead the building of a motivated and engaged team using formal and informal recognition, regular communications and the encouragement of cooperation between individuals and teams.

New ways of working:

Walk the talk of driving our new ways of working into more empowered, autonomous, and accountable organization. Apply Agile methodology, Space to lead principles and Volcano approach in day-to-day transversal cooperation (project mode, squads, thoughtful risk taking, simplification opportunities etc.). Be outcome focused, not process-oriented: being able to prioritize based on the value we will create to our customers. Change our decision-making processes to be more Customer centric, involving the field force and all customer facing functions more in their decision-making, in a bottom-up approach. Adopt a “good enough” approach to be able to respond to the need with the feedback we received from our customers with the first prototype (“Minimum Viable Product”) and iterate with time

Maintain Compliance & applied ethical leadership

Respect corporate commitment and compliance guidelines, taking decisions that maintain Sanofi’s high ethical standards. Guarantee that all activities, operations, and procedures are carried out in compliance with local regulations and laws governing business operations as well as corporate policies. Take personal accountability to use personal experience and knowledge, as well as the training and tools provided by Sanofi, to maintain a good knowledge and understanding of all ethics and governance relevant to the role (Sanofi Policies and Procedures and any relevant legal requirements) and demonstrate personal leadership in applying these to all work undertaken.

Other responsibility

Perform other duties as assigned. Respect of company’s values, code of ethics and social charter. Respect of personal data protection charter.

Qualifications and Requirements

Language skills:

Strong communication and presentation skills in English and French both written and verbal

Education:

Master degree in business, life sciences, or a related field

Experience & knowledge:

Strategic thinking and strong analytical skills Successful track record of business strategy/ development Deep understanding of the entire local healthcare ecosystem Experience in building partnerships with key stakeholders and leveraging Omnichannel. Capability to deal with a vast number of information and prioritize according to business relevance. At least 10 years of industry experience in Commercial / Marketing roles with skills in brand planning, Omnichannel strategy, leading Sales teams with a strong focus on patient centric initiatives Demonstrated successful Brand P&L Ownership accountability. Proven experience in successfully defining and driving commercial launch strategy for an innovative product requiring monitoring/screening and/or strong disease area shaping.

Specific Skills and Competencies

Creativity and an ability to produce innovative and original ideas. Driver Leads with curiosity in digital pharma marketing. Strong strategic-analytical and conceptual skills Scientifically savvy and focused Ability to take data-driven decisions on priority segments and initiatives for growth (based on customer needs) Capacity to challenge the status quo to enhance business efficiency with an entrepreneurial mindset with TRT mindset Strong negotiation skills and solid experience managing existing external partnerships/ Alliances
Strong business acumen with speed and flawless execution Transformative leader, value creator & people developer, Ability and mindset to adapt to new ways of working such as Agile Builder of trusting relationships across ecosystem with high levels of business partnering and influencing / stakeholder management skills Role model for PTW behaviours Leading through strong empowerment and accountability Strong communication skills

Pursue

progress

, discover extraordinary
Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.
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