About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A GARDEN SANCTUARY IN THE HEART OF THE RED CITY. Perfectly situated between the city’s ancient medina and the cosmopolitan neighbourhoods of the Ville Nouvelle, Four Seasons Resort Marrakech welcomes you with a blissful retreat – 16 hectares (40 acres) filled with Moorish gardens and refreshing pools. Here, traditional values and contemporary comforts unite. Experience true relaxation at our Moroccan spa, let the kids play in their very own kasbah, and take in views of the Atlas Mountains from your private terrace.

• Greeting and checking in guests upon arrival and providing them with relevant hotel information
• Perform a mixture of guest services, accounting and administrative duties.
• Meet guests' needs during the overnight shift.
• Review the hotel's finances from the previous day and prepare for the next morning's attendant to arrive.
• Perform end-of-day accounting tasks and overnight front desk duties.
• Assist late-night guests, process check-ins and check-outs, and address other customer requests.
• Audit, reconcile, and balance daily financial activities.
• Oversee all overnight operations at the hotel.
• Ensure that all financial records are accurate and up to date, and for reconciling accounts.
• Balance financial transactions and ensure accuracy in all reports.
• Keep track of room availability, process check-ins and check-outs, respond to guest inquiries or complaints, and handle other administrative tasks.
• Answering calls from hotel guests and documenting the details of each call for later reference