Desktop Support Engineer L1

Full time | Excis Compliance ltd | Morocco
Posted On 08/21/2024 Work Experience 1-3 years

Job Description

• Minimum 2-3yrs hands on experience as deskside/Onsite support/local IT engineer
• Strong Microsoft Operating System installation (Windows 7/Windows 10) and troubleshooting skills
• Strong Experience in Providing Hands & feet Support for Network and Datacentre Equipment/Devices
• Strong experience in troubleshooting MS office (Outlook, Word, Excel, PowerPoint, etc)
• Strong desktop support knowledge including hardware, software, and networking concepts
• Strong skills in Desktops, Workstations, Notebooks and Printers and Handhelds
• Good knowledge on support IOS, Android devices
• Knowledge in windows Image build process and SCCM deployments.
• Basic understanding of Audio/Video equipment and conference room setup
• User account creation for Active Directory, Exchange Mailboxes, Distribution lists
Strong Personality with good customer service skill
Must have professional experience using various Windows desktop operating systems. Strong desktop support experience required. Excellent trouble-shooting skills
a) Must Have experience in Providing smart hands support for Network Equipment