At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the LifeAs Medtronic Team of Strategic Account Acceleration – Strategic Accounts Manager, you are responsible for establishing trusted partnerships with our most important customers, by leveraging Medtronic’s unparalleled breadth and scale.
This position offers autonomy in drafting value-added services and solutions that match customers’ needs
and innovation in building MEDTRONIC business future to create value, deliver accelerated growth and improve customer experience
It also offers senior exposure both internally with Medtronic’s top leadership as well as externally with the C-Suite of strategic accounts. For this role we are looking for someone based in Casablanca, Morocco. You will be working with a Hybrid model which will require you to be based and work in the Medtronic office in Casablanca 2-3 times per week.
Responsibilities may include the following and other duties may be assigned:
- Deeply understand the customer’s business, vision, priorities, key initiatives, metrics/KPIs and the outcomes they seek. Proactively analyze, gain, and bring actionable insights that identify opportunities to elevate customer performance, improve delivery of care, alleviate pain, restore health, extend life.
- Maintain complete and accurate account plans for targeted strategic accounts as well as gather extensive discovery analysis of the account including and not restricted to stakeholders mapping, historical Medtronic activities, competition landscape, total addressable market, therapy gap and market share analysis.
- Understand the customer’s decision process, elevate engagement with relevant C-suite executives, and strengthen enterprise relationships.
- Build and lead high performance account teams and work in strong collaboration with local commercial leads, Integrated Health Solutions (IHS) and other Medtronic stakeholders to lead change and maximize value creation in strategic accounts
- Align on opportunities to create value, accelerate, and sustain growth with customer and company. Co-develop joint account business plans, strategies, and tactics to realize mutual goals
- Develop relevant solutions – enabling customer success. Quantify & communicate value. Define commercial model, negotiate agreement and pricing models and secure commitment
- Execute account plans. Establish a review cadence and monitor joint scorecard. Develop a long-term strategic roadmap to expand mutual business. Continue to learn, adjust, and improve
Required Knowledge and Experience:
- Bachelor’s degree in business (preferably), science, medicine or equivalent
- 7+ years business management experience in senior and complex roles
- Previous experience working in a regulated industry in Medical Device, Healthcare or Pharma in a multinational environment with a significant matrix component
- Demonstrated ability to operate from idea generation, strategy development through detailed implementation and results delivery
- Demonstrable program management skills: planning & coordinating, communicating & influencing, relationship building, achieving milestones, resolving issues, and managing risks
- Demonstrated ability to engage other business, functions, teams etc. to work towards goals and meet objectives
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & CompensationMedtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
This position is eligible for an annual long-term incentive plan.
About MedtronicWe lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here