JOB ENVIRONMENT:

Our mission at AXA is to empower people to live a better life. We have to move from a perceived payer of claims to a strong partner in life for our customers. Thus, our role as Group Operations must be to support and to empower all AXA teams in the best way to achieve together this meaningful aspiration.

The most powerful levers to achieve this can be summarized as Innovation and Execution, and will drive all Operations teams:

• Innovation: To create and provide the prerequisites and opportunities for all AXA teams to develop leading innovative solutions for the needs of our current and future customers.
• Execution: To create an environment which allows our teams all over the world to bring their ideas to reality and make our strong promise to the customers happen.

Our concrete goals are:

• Reinforce and realize our value creation for the global AXA organization.
• Support and foster innovation across AXA in a close alignment and teaming with Group Business Innovation.
• Embed simplicity and empowerment in our day to day working as well as ensure that we powerfully contribute to AXA’s mission and strategy.

PRESENTATION OF THE CONTEXT AND THE PERSONAL ASSISTANT DEPARTMENT:

The Personal Assistant department’s role is to support 70+ AXA GO leaders across all divisions and geographies. Based in different locations (Europe, Morocco, Asia, Americas), PAs work as one global team to ensure quality and consistency of support provided, leveraging flexible ways of working and continuous improvement.

PERSONAL ASSISTANT MAIN ACTIVITIES:

As a Personal Assistant your main activities are:

• Helping to prioritise time and appointments through efficient diary management and reliable travel planning and execution.
• Plan and facilitate delivery of the Leaders critical meetings and maintain longer-range calendar of events and other key activities.
• Plan and coordinate other key stakeholder meetings involving the Leaders if required, including supporting the PA to the CEO for Leadership Meetings, Town Halls, off-sites, etc. (find dates, help define agenda, prepare and coordinate the production of material, write minutes, follow-up on actions).
• Manage the associated Leaders operational expenses incurred through the necessary booking and finance systems in a timely manner.
• Manage the associated Leaders Travel and Expenses processes on COUPA and stay connected with Finance team for DCP to ensure alignment.
• Serve as a liaison between DCP team members and other stakeholders.
• Support the offices in all logistics aspects transversally to support AXA DCP in their events and initiatives.
• Flexible and willing to perform varying duties depending on the shifting needs of the Leadership Team coordinating with other relevant PA's.
• Coordinate and help prepare presentations / material for meetings.
• Provide ad-hoc and project support for Leadership team members.
• Raising purchase orders and processing invoices in a timely manner.

Experience and skills: 

We’re looking for someone who has these abilities and skills:

• Influential Collaborator: Develop and maintain productive working relationships with key stakeholders. Provide guidance and seek input from others as needed to achieve the best result possible.
• Effective Communicator: Excellent verbal and written communication, collaboration, presentation and influencing skills are essential. Able to communicate effectively with internal and external stakeholders at all levels of sophistication. Ability to work in a fast-paced environment and efficiently juggle numerous concurrent responsibilities.
• Manage Ambiguity: Handle complex situations and multiple responsibilities simultaneously, mixes long term projects with the urgency of immediate demands.Results Oriented: A keen ability to execute and deliver results. Approach tasks proactively and anticipate needs. Think quickly and have the flexibility to (re-)prioritise multiple work streams/ projects/ tasks without sacrificing quality. Act with a sense of urgency. Understands and has some experience in project management.
• Continuous Improvement Focused: Willing to ask questions and explore new ideas. Eager to learn and focused on continuously improving technical skills.
• Motivated, determined and trustworthy: The candidate must be a reliable self-starter, who is happy to take on multiple responsibilities, and be accountable for the successful completion of projects.
• They must be discreet and trustworthy.
• Super-user with Microsoft Office with emphasis on sophisticated Outlook, PowerPoint, Word & Excel skills.
• Fluency in English & French is mandatory, and French would be appreciated.

Tools literacy:

• Proficiency in MS Pack Office: Word, Excel, PowerPoint, Outlook.
• Ability to learn to use different Finance, Procurement, HR tools in order to conduct administrative tasks.

Leader mondial de l’assurance et de la gestion d’actifs,  AXA aide  ses 100 millions de clients à traverser les petites et grandes difficultés de la vie et les accompagne dans la sécurisation de leurs projets. Pour aider ses collaborateurs dans leur mission, AXA se donne comme priorité de prendre soin d’eux.  Ainsi, en rejoignant AXA France vous travaillerez dans une entreprise responsable, offrant une véritable culture d’expertise, accélérant le développement des compétences de chacun, proposant une rémunération attractive et une évolution régulière. Pour vous, nous réinventons notre métier.

AXA évolue pour devenir une entreprise durable axée sur la technologie et, à AXA Group Operations, nous sommes l’un des principaux moteurs de cette transformation.

Nous favorisons l'évolution de notre modèle commercial dans le secteur des assurances grâce à la technologie et à l’innovation, pour garantir sa mise en œuvre concrète rapide au niveau global, avec des conseils et une exécution de grande qualité. Nous sommes présents dans 17 pays avec des équipes engagées et hautement qualifiées. Nous mettons à profit la technologie, les données, l'approvisionnement, la sécurité et l'allocation des investissements de manière globale, mais nous réalisons également des économies d'échelle et des synergies lorsque cela est nécessaire.

Présente au Maroc depuis 2009, AXA Group Opérations Maroc est une entité d’offshoring. Avec ses 300 collaborateurs et ses différents centres d’expertise opérant dans les domaines de l’informatique, de la Gestion de projet, de la Finance et des Ressources Humaines, AXA GO Maroc soutient Group Operations dans la réalisation de sa mission.

Nous célébrons l'expertise, la diversité culturelle et la créativité de plus de 8 000 employés de par le monde.  Nous nous engageons à assurer l'égalité des chances en matière d'emploi (parité hommes-femmes, communauté LGBT+, personnes handicapées ou personnes d'origines diverses) et à promouvoir la diversité et l'inclusion en créant un environnement de travail où tous les employés sont traités avec dignité et respect, et où les différences individuelles sont valorisées.