Job :
As part of strengthening our finance department, we are recruiting a Collection Officer who will actively contribute to the management and optimization of customer debt collection.
Main tasks
- Ensure daily monitoring of customer accounts and payment deadlines.
- Contact customers who are late on payments by phone, email, or mail.
- Negotiate payment terms and deadlines with customers.
- Identify risks of non-payment and propose corrective actions.
- Participate in the development of cash flow forecasts and collection reports.
- Collaborate with sales teams to resolve customer disputes.
- Prepare legal cases in case of non-payment.
- Ensure compliance with internal procedures and legal deadlines related to collection.
Required profile :
- Bachelor's degree (Bac+3) in finance or management.
- Significant experience (2 to 5 years) in B2B or B2C debt collection.
- Good knowledge of collection techniques and current legislation.
- Rigor, organization, and negotiation skills.
- Ability to manage priorities and work in a team.
- Proficiency in computer tools and customer management software.