Reporting to the Product Manager, your tasks will be divided as follows:

Order and reservation management:

• Record and track customer orders in the internal system.


• Check vehicle availability and coordinate reservations with stock.


• Track delivery times and inform customers or the sales representative in charge.

Internal coordination: 

• Ensure communication between sales teams, logistics department, after-sales service, and management.


• Ensure the smooth flow of information regarding orders, deliveries, and vehicle assignments.


• Participate in task planning to avoid conflicts or delays.

Vehicle assignment and preparation:

• Organize vehicle assignment to customers according to priorities and availability.


• Prepare administrative files related to vehicles (delivery documents, registration cards, contracts, etc.).

Administrative follow-up and reporting:

• Keep customer and vehicle files up to date.


• Produce regular reports on the status of orders, stock, deliveries, and any issues.


• Identify and report problems that could affect the smooth running of operations.

Support and continuous improvement:

• Respond to requests from sales representatives and customers regarding orders and deliveries.


• Propose improvements to procedures to optimize delivery times and service quality.


• Participate in the training and onboarding of new employees on sales administration tools and processes.