1. Administrative and Organizational Management: 

• Manage the General Manager's diary and organize meetings, trips, and appointments.


• Prepare files, materials, and presentations for strategic meetings.


• Handle mail, emails, and phone calls.


• Apply and promote the 5S method in organizing documents, workspaces, and administrative processes to optimize efficiency and accuracy.

2. Coordination and Communication:

• Act as the liaison between General Management and the hotel's various departments.


• Draft, distribute, and follow up on memos, internal communications, and Management decisions.


• Organize Management Committee meetings and draft minutes.

3. Support to General Management:

• Oversee cross-functional projects assigned by the General Manager.


• Contribute to the continuous improvement of administrative processes according to quality standards and the 5S method.


• Participate in the coordination of internal and institutional events.

4. Document Management and Confidentiality:

• Structure, classify, and archive physical and digital documents according to the 5S logic.


• Ensure the confidentiality of strategic and sensitive information.


• Prepare reports, tracking sheets, and steering documents.