Inside Sales Manager

Morocco
Position:Inside Sales ManagerJob Description:

About US:


Arrow Enterprise Computing Solutions, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions.


As part of its growth, Arrow ECS is strengthening its teams and is looking for a Sales Manager.


 Key Responsibilities


  • Lead, coach, and develop a team of Inside Sales Representatives managing renewals and expansion opportunities.


  • Set clear KPIs and individual action plans, monitor performance and drive accountability.


  • Ensure timely and accurate execution of the renewals process.


  • Drive proactive engagement with end users and close collaboration with partners to secure renewals and reduce churn.


  • Own forecasting accuracy, pipeline visibility, and renewal risk management.


  • Launch renewal, churn-reduction, and upsell initiatives to achieve targets.


  • Provide regular reporting on renewals, churn, pipeline health, and key risks using standard tools and processes.


  • Act as the central point of coordination between partners and customers to ensure smooth renewal execution.


  • Develop and execute territory and business plans aligned with regional objectives.


  • Maintain strong market and competitive knowledge, using insights to articulate value propositions.


  • Ensure CRM accuracy, opportunity tracking, and structured stakeholder communication.


  • Collaborate cross-functionally with Sales, Customer Success, Product, and Marketing teams.


Required Skills & Qualifications


  • Proven experience as an Inside Sales Manager, Renewals Manager, or similar leadership role in tech/SaaS.


  • Strong understanding of partner-led business models, pricing structures, and subscription/renewal cycles.


  • Solid expertise in territory management, account planning, and competitive analysis


  • Strong leadership and coaching skills in a performance-driven environment.


  • Excellent communication, negotiation, and relationship-building skills.


  • Proficiency with CRM tools (Salesforce or equivalent).


  • Fluent in English and French (German, Italian, or Spanish highly desirable).


What is in it for you? 


  • Full Permanent contract, 


  • Social advantages: CNSS, CIMR, Health insurance, 


  • Very good working atmosphere in a team of passionate collaborators, 


  • Work culture where you can make an impact, 


  • Dynamic environment with a friendly work atmosphere, 


  • Interesting career development opportunities in a quickly growing environment, 


  • Working within an international organization, recognized worldwide in its sector. 


Do you see yourself as our future colleague? If yes – send us your application. 


#LI-EK2


Location:MA-Casablanca, Morocco (Boulevard Al Quods)Time Type:Full timeJob Category:Sales
Post date: Today
Publisher: Bayt
Post date: Today
Publisher: Bayt