Company culture :
Cnexia is driven by a culture strongly focused on performance and competitiveness, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a collaborative dimension, promoting trust, teamwork and close managerial support. It also integrates an innovation component that encourages initiative, adaptability and experimentation. Finally, a structured organizational culture underpins the whole by ensuring process rigor, reliability and operational efficiency. [+]
Job : Join Cnexia and choose to be part of a project that values innovation, promotes continuous skill development, and gives creative and ambitious people in high-tech and customer relations the opportunity to achieve their professional goals. Proud of our status as the exclusive Moroccan subsidiary of Canada's historical telecom operator, we have been continuously expanding our teams since 2021 with nearly 4000 employees mainly based in Fez and Rabat. We have just extended our activities to the southern part of the kingdom by inaugurating a new site in Casablanca to continue our growth with the goal of becoming the largest service company in Morocco serving the Canadian market.
Required profile :
To excel in this role, a solid academic background is essential. We are looking for someone with a Bac +3 level degree, which has provided you with the theoretical foundations necessary for the function. Higher education in fields such as Human Resources, Personnel Management, or Professional Training will be particularly appreciated. This initial training will have equipped you with fundamental knowledge in labor law, administrative management, and communication techniques, thus preparing you to calmly face the challenges of the position.
We place great importance on practical experience. Ideally, you have between 1 and 3 years of professional experience in a similar role, preferably within a dynamic environment like call centers. Whether this experience was gained during a first significant job or through several internships/work-study programs focused on HR and administration, it should have allowed you to develop a concrete understanding of administrative issues and human relations within a company. Initial exposure to personnel file management or employee support will be a major asset.
Beyond diplomas and years of experience, your skills will make the difference. Excellent command of computer tools, especially the Office suite (Word, Excel, Outlook), is essential. Your organizational skills, your rigor, and your attention to detail will be your best allies in efficiently managing administrative tasks. Excellent interpersonal skills, a great capacity for listening, and a sense of internal customer service are paramount for interacting with employees and managers. Discretion and confidentiality are absolutely required qualities for handling sensitive information. Proficiency in the French language, both spoken and written, is a prerequisite.
- Analytical and synthesis skills
- Autonomy and proactivity
- Good priority management
- Team spirit