The primary purpose is to provide expert Credit management skills for the customer base in relation to managing the cash flow for the portfolio ensuring all cash flow targets are met and exceeded, to improve cash flow, work with business partners improving processes, communicate policy and provide credit/commercial support to sales/operations/end customers.

The role main responsibilities: 

• Assigned portfolio management to deliver cash collection targets in line with monthly goals and expectations.
• Ownership, management and resolving large/long term disputes.
• Achieve aged debt and collection goals utilizing advanced collection techniques in line with the SAP, GetPaid and Oracle processes.
• Initiate and drive pro-active collections by collaborating with the customers to identify queries or disputes prior to due date of invoices.
• Build key business relationships with sales and operational teams to drive improvements in the OTC cycle.
• Support and facilitate Commercial agreements and contracts with Sales in relation to terms and business processes.
• Build strong business relationships with key customers in country.
• Ensure all key work processes are followed through automated systems daily. (Dunning’s, statements, invoice copies and customer responses).
• Identify and categorize all aged debt accurately including robust commentary entered within the key credit systems and efficiently identify the stakeholder required to clear the balance that relates to a claim or dispute.
• Provide accurate weekly cash forecasts highlighting risks, opportunities and providing recommendations to management based on collection activity to ensure targets are achieved.

• Bachelor’s degree (BSC/BA)
• 1-3 years experience in Credit Risk

• Proven technical expertise knowledge on multiple ERP and financial systems, SAP knowledge is a must. Addtional systems could be an assest.
• Fluent spoken and written English essential.
• Experience within a high performing credit function working with operations and commercial teams within a multinational, manufacturing, company is a must.
• Proven ability to drive results and continuous improvement culture across multiple business units.
• Customer Relationship Management, both internal and external, experience essential