Company culture :
Sofrecom Maroc stands out for its strongly collaborative culture, where people, trust and employee well-being are central priorities. A close management approach promotes support, accountability and long-lasting teamwork. This collaborative foundation is complemented by a notable innovation dimension, encouraging initiative, agility and experimentation. Structured processes ensure reliability and operational efficiency, while performance-driven practices play a more supportive and balanced role. [+]
Job :
Entity Presentation
The Process Improvement Compliance department of the Sofrecom group consists of a team of three people. Its scope of responsibility includes:
The definition and improvement of the Sofrecom Group's programs regarding
• Quality management
• Fight against corruption in line with the Orange Group's and respecting the regulations of each country: headquarters and local branches
• Internal control
Management of ISO 37001 and ISO 9001 certification cycles
Support and assistance to top management for the governance of an ethical company
Raising awareness and managing employee training on current procedures and rules
The definition and improvement of the Sofrecom Group's quality management system
Management and monitoring of customer satisfaction
Capitalization, support, and assistance for operational teams and support functions
Missions
Within the department and under the responsibility of the Chief Compliance Officer (CCO), your role will involve participating in the implementation of the anti-corruption and fraud program in close liaison with the various operational departments and support entities, subsidiaries, and branches.
Audit
Plan and conduct audits related to internal control, quality, and compliance activities
Write audit reports
Ensure the implementation of corrective actions in coordination with the various teams
Ensure coordination of preparation actions for various audits (ISO 9001/ISO37001)
Prepare reports (PowerBI, Excel, PPT) for management
Compliance
Participate in the development and implementation of the internal control program at the Sofrecom group level and coordinate actions
• Plan and lead governance meetings on the deployment of Level 1 controls
• Train and raise awareness among operational teams
• Implement an internal control program (Level 2)
Participate in the deployment and monitoring of the annual roadmap of Sofrecom Group's Compliance and Ethics program across all geographies (France / Morocco / Tunisia)
Conduct third-party due diligence according to Sofrecom group's standard methods
Prepare and conduct, with the Chief Compliance Officer, awareness and training for employees
Participate in updating and monitoring corrective actions within the framework of the company risk management approach
Participate in improving internal policies and processes
Contribute to regulatory monitoring and the overall compliance of the system
Cross-functional
Lead coordination between audit, compliance, and internal control activities to ensure an integrated and consistent approach
Explore and integrate innovative tools (AI, data analytics) to enhance the effectiveness of activities (audits)
Required profile :
Profile Sought
Education in finance, audit, and internal control.
2 to 3 years of experience in internal audit, control, or compliance, with a cross-functional approach.
Strong listening, writing, and synthesis skills.
You are creative and curious.
You are autonomous, proactive, rigorous, and methodical.
You have team spirit and communication skills to promote cross-functionality.
You are proficient in the Office suite: Power BI, Word, Excel, PowerPoint.
You have a strong sensitivity to Artificial Intelligence tools.
The international context in which Sofrecom operates may require a good command of the English language, both written and spoken.