McDonald’s Morocco is built on a cooperative culture that values people, teamwork and mutual support. A close management approach encourages guidance, empowerment and collective commitment. This collaborative foundation is complemented by a strong performance-driven mindset, focused on results and customer satisfaction. It operates within a well-structured organizational framework that ensures efficiency, quality and consistency, with innovation playing a more focused supporting role. [+]

The Manager (the 2nd assistant) is responsible for the good management of the restaurant. They constantly ensure quality, service, cleanliness during their shift, and the safety of the restaurant's property and employees.

Main activities

• Ensure that all staff prioritize customer satisfaction, in compliance with McDonald’s safety, food safety, quality, service, and cleanliness standards;


• Oversee the opening and/or closing of the restaurant;


• Manage inventory and supplies;


• Schedule team hours and non-productive tasks;


• Evaluate team member performance;


• Manage the team training system;


• Ensure the execution of preventive maintenance tasks;

Professional development

If they have the potential in terms of behavioral, managerial, and operational skills, they can advance to the position of 1st assistant after meeting the criteria for the nomination board and potentially obtaining the position of restaurant director once their skills are confirmed.

The position is open to individuals with a Bac+2 degree or higher, regardless of the field of study. Previous experience in Management, Customer Relations, Sales, etc., is desirable for this role.

Skills

• Proficiency in customer relations


• Team leadership


• Professional command of the French language